Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Disclaimer directly beneath current reply

    It would be nice to have an option to add a disclaimer only to the current reply part of an email, so that it is always directly beneath the current reply, instead of being added to the far end of the mail body.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Release Tab and Delete Tab Locations

    Either move the Release tab in Message Queue Quarantine (User_ and Quarantine (Admin) from beside the the Delete Tab or add a confirmation popup that states you are releasing selected emails for delivery.

    Since the Release and Delete tabs are next to each other there have been several occasions that emails have been released for delivery instead of deleted.

    A confirmation on the Release tab should be done regardless.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. Increase the Global Protocol Timeout to allow larger inbound emails

    Need to be able to increase the timeout configuration for receiving inbound SMTP email. 180 seconds is not long enough.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for sharing your idea with us. This timer does not require the entire message to be received in 180 seconds. When receiving inbound emails SecurityGateway waits 180 seconds for data to be received on the socket. Basically when receiving an email SecurityGateway will wait for 3 minutes and if no data is received in 3 minutes it times out. As long as data is being received SecurityGateway will wait as long as it takes for the entire message to be delivered.

    Allowing this timer to be customized will be considered for future versions.

    Thanks again,

    Arron

  4. Per domain Authentication

    Sign email received by authenticated server: now DKIM only sign email from authenticated session but you can only defined authentication per user. For example I have Exchange behind SecurityGateway and if I configure authenticaed Send Connector i should also disable "Authentication credentials must match those of the email sender" on security gateway. Doing so if an hacker will stole a single password he will able to send email from any local users....

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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your ideas with us. I have split your ideas into multiple items.

    If I’m understanding correctly, you would like an option to exclude domain mail server from the requirement for authentication credentials must match those of the email sender. Is that correct?

    I also wanted to mention that Location Screening may help you to secure your server. It allows you to only allow authentication from specific areas of the world. So for example, if all of your users were in Italy, you could restrict SG to only allow SG from within Italy.

    Thanks,
    Arron

  5. authentication mail address + Turing test

    The opportunity (optional) authentication mail address (sender) asking them to enter a code (Turing test) on a web page. This is radical, but requested by our customers.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Security Gateway - Two Factor Authentication

    With MDamon there is a possibility to add two way auhtentication. It would be nice to add this feature to the Security Gateway software. According to MDaemon the level of security for Security Gateway is much lower.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Examine Messages in Administrative Quarantine

    Copy a message in Administrative Quarantine with a suspected virus to the administrator's mailbox so they can run various AV tools on it to make sure the message is safe to release to the end user.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Shane,

    Thanks again for sharing your idea with us to allow potentially infected emails to be delivered to the administrator. While there are still concerns about releasing a potentially dangerous email to anyone, this is no more dangerous than the ability to release the message to the intended recipient. It will be considered for future versions.

    Thanks,

    Arron

  8. Security Gateway - sending statistics report with domain name included

    Security Gateway sends statistics reports and only mentions the server name. If you have one domain to monitor then this is no issue. Monitoring multiple domains as administrator it would be nice to see which domain the report is about.
    In my case, I monitor multiple domains but only have one administrator selected so I get a per domain report.
    In this case you can see which domain needs attention most.

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Same "subject" in too many recepient

    When i see the same subject in 10 o 20 messages from outside world to inside domain with different address (eg: a@one.it, b@two.com, c@three.net) theese messages are sure fake mail. I would like to add XX point to hash subject each day

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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
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