Welcome to Alt-N's Idea Engine

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Allow rule based routing of SIP/T.38 DID

    When logging is turned on you can see the inbound DID called within the log. It would be helpful to allow routing of faxes based on the number called as you can with the usual DID based routing.

    12 votes
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      2 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
    • Support T.38 pass through

      RelayFax supports T.38 fax relay using UDPTL protocol, but does not support T.38 pass through, where the fax is sent over a VOIP call encoded as audio using RTP.

      5 votes
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        under review  ·  0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
      • A Outlook form to send fax

        In Wordclient there is a form to send fax, why not one for Outlook?

        4 votes
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          0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
        • 1000 characters limit for the cover page

          At pag. 159 RelayFax manual says:
          When you send a fax through an email message and not
          through the printer driver, the text of your mail will be placed
          in the comments section of the cover page if the cover page
          exists and the length of the text of your message is less than
          1000 characters. However, page breaks within the body of
          the email message will be honored and cause RelayFax to
          generate multiple faxed pages rather than just a cover page.

          I think that this limit should be removed and that the text should be printed for the…

          3 votes
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            0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Gianluigi,

            Thank you for submitting your idea to increase the character limit on the comments section of the cover page. It will be considered for future versions of RelayFax. In the mean time, if you are running RelayFax 6.0.2 or newer you can increase the limit to 3000 characters by editing the RelayFax.ini file and adding the following:

            [Special]
            CommentCutoff=3000

            Once you have made the change save the file and restart RelayFax.

            I will also request that the help file is corrected.

            Thanks,

          • I'm using realyFax from 2005, I think a client from mobile to send from is a good idea.

            I want to be able to send fax from my samsung device which run andriod OS, a client for mobile device to connect to my server at teh office which run RealyFax Server.

            3 votes
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              0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →

              Hello,

              Thank you for submitting your idea, you can currently send a fax using RelayFax from a mobile device by composing an email to the RelayFax email address and adding “FAXNUMBER:5555551212” to the body of the message. Where 5555551212 is the number you want to send the fax to. There are a number of other macros that can be used in the body of the email to control different fax settings. For a complete list please see the Email Macros section of the help file.

              We will consider adding this feature for future versions of RelayFax.

            • Allow the each users to manage their fax outboud queue remotly via the client..

              I think Relayfax should allow each user to see, delete, resend, etc their own faxes in the outbound queue from the client.

              3 votes
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                1 comment  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
              • High-Quality Colour Faxing

                It would be very useful to be able to send colour faxes/emails.

                The restriction of having only black and white when the results can be emailed using the OCR system could do with overcoming to advance the software. Our emails to customers essentially look like faxes which does reduce the impact somewhat.

                Also, If the server down-scaled the file to send a fax, it would allow much better quality to be sent. We are currently restricted to sending using fax quality as the OCR, High Quality and fax option do not work well together causing unreadable faxes.

                Thanks, Mike

                1 vote
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                  0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
                • Limit on usage of billing codes

                  Cant we have an option of allocating the number of fax messages that can be sent using the billing Code. e.g. Say I have billing Code Production and Development.
                  Production = 20 relays of fax messages p/m or within certain range of days, when it reaches 20 as the limit, it stops relaying and send the relevant mgs
                  Development = 10 relays of fax messages p/m or within certain range of days, when it reaches 10 as the limit, it stops relaying and send the relevant msg

                  Note: The whole idea is to have a limit on the number of…

                  1 vote
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                    0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  RelayFax  ·  Flag idea as inappropriate…  ·  Admin →
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