Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Move messages from admin quarantine to user quarantine

    Ability to move messages from admin quarantine to user quarantine.

    Some messages that appear in admin quarantine don't always require admin action. But it is not always clear whether the user would wish to receive the message. Ideally have the ability for an admin to move a message to user quarantine - to allow the user to make the decision on whether to release / delete / whitelist etc.

    0 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Classify (incoming) mails to info@... by AI/ML, so they can be directly forwarded to the right person/team.

    Every company has a main emailaddress (often "info@companyname.com"). Every day hundreds of mails are flooding into that mailbox and somebody has to read and forward them.
    It would be great to have a learning system which can be trained to classify mails, e.g. "mail is meant for sales", "mail is meant for accounting", etc.

    That would save a lot of time!
    With AI/ML this might be easy to do these days.

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Klaus,

    Thank you for sharing your idea to implement automatic email routing based on the content of the message. You can likely achieve some of this already using the content filter or IMAP rules to look for specific content in the body or subject of messages and forward the message based on that content. Your idea to use AI to route the messages will be considered for future versions.

    Thanks,

    Arron

  3. Content filter that checks recipients address book

    Add a content filter setting that specifies that allows you to state that if sender is in the recipient's private address book, do xyz. Mdaemon's Spam filter seems to have a rule where spam rules are not processed if sender is in recipient's private address book.

    Could the same be done for content filter rules to ensure that content filtering marketing junk emails is not applied to senders in recipient's address book.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  4. support ecc and ed cert

    add PGP Elliptic Curve Cryptography (ECC) and ed cert.

    2 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    MDaemon uses the Operating System to handle SSL and TLS functionality. As long as the operating system supports ECC certificates, MDaemon will use them.

    For MD PGP, we are currently only able to generate key pairs using RSA, we will look into adding support for ECC key pairs for a future version.

    Thanks,
    Arron

  5. Possibility to add score to the SG Your personal Spam Quarantine Report

    When looking at the mail you can release or blacklist a mail. A user can not see why the mail is hold until he/she logs on to the security gateway. In this way the action of the user can be a risk for your organization when he/she deploys the message and reads it. By adding the score in your report the user can be aware what to do with the message. When a mail is marked as spam the user can logon to security gateway and look into the transcript (if he understands that). An administrator can also do this…

    3 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mailing list with select multiple groups

    Would really like the ability to select a mailing list to only send to a set combined list of groups.

    Like:
    MailingList1: (this would reach All Sales & All Management both at a set location)

        GROUP:Sales & GROUP:Location
    
    GROUP:Managment & GROUP: Location

    MailingList2: (This would reach all Sales Management regardless of location.)

        GROUP:Sales & GROUP:Management
    

    Right now I have to make locational based position groups and the list is going to be really long and repetitive Sales X, Sales Y, Sales Z, Management Sales, Management X, Management Y, Management Z. I might be missing something that would allow me to…

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  7. Improve the number of characters in the user identification field

    I would appreciate if you could improve the amount of characters associated with the user identification. In South America, two names and two surnames are used and it is not enough to enter the complete identification of the user. I would greatly appreciate if you could eliminate this limitation.

    3 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion to increase the number of characters allowed in the mailbox field. This is on our list to consider for future versions.

    In the current version, you can work around this issue by using aliases. Simple create a unique mailbox name and then create an alias so that the user identification value want to use points to the mailbox just created.

    If you’d like further assistance setting this up, please contact our support team directly. All of our support options can be found at https://www.altn.com/support/.

    Thanks again,

    Arron

  8. more details about whitelist / blacklist entry

    when i go to whitelist / blacklist, there are entries with comment "Added from message log", it would be better if you add date when it was added so we would know if entry has been created recently or long time ago. I usually add date in comment so when someone asked me when it was blacklisted or whitelisted, i dont need to rely on my memory or email request when it was done.

    maybe add "who" created it if entry is created for domain or global admin level.

    1 vote
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can you please provide a button to open the current log

    the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.

    i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  10. A way to search inside Sender Blacklist In Security Menu -> Screening

    Add new "search" button in Security menu then Screening and Sender BlackLists
    it's not easy to find an address in the list when you want remove one item.

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  11. Implement an administrative Enable/Disable option for the "automatic whitelisting feature” for user conversations

    Just imagine a user starts to correspond with a SPAM address for what reason ever (released from quarantine e.g.).
    Because of this “convenient feature” from this time on all future conversations sent to that user from this specific address most of the security checks are automatically(!) “disabled” because of that “automatic whitelisting” feature. Sorry, but that’s a security evil function!
    Currently from administrative point of view there is only the option to set “default settings”, but can be changed anytime by the user….
    That is – from security point of view – absolutely dangerous! Because once whitelisted a lot of…

    4 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. location screening smtp filter

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we…

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sync Email Categories

    I use Em client as my Email client on both my computer and laptop. I have asked Em Client about this and they say this is a server side issue. When I flag an email and categorise it, only the flag is synced. The category is not synced with the server. So I have to manually add the Category in Webmail or on the second machine running Em client.

    I am using Imap to send and receive emails. Could you make it possible for Mdaemon to support syncing categories via imap. Thank you.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  14. Webmail branding

    Would it be possible to fully complete the Mdaemon Branding Process.

    Thirdly, I can't change the name of the wording in the browser tab to what wording I want.

    0 votes
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    0 comments  ·  MDaemon Private Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  15. MDaemon Remote Administration Branding

    Would it be possible to fully complete the Mdaemon Branding Process.

    Secondly, the branding does not apply to the Web Admin Interface.

    0 votes
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    0 comments  ·  MDaemon Private Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  16. Location Screening authentication block list vs smtp block list

    Currently I use Location Screening to block a number of countries, which blocks both smtp connections and authentication connections.

    I would like the ability to block all countries outside our country for authentication connections whilst only blocking smtp connections for some countries. None of my clients travel, so blocking all countries (bar the one we live in) for authentication would really improve protection against foreign hackers attempting to compromise our email accounts.

    Would it be possible to have two location screening lists - one for authentication and one for smtp connections?

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  17. Decrypt pgp attachments

    When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  18. Outbreak Protection Options

    Currently there are three options:

    Viruses, Spam and IWF Content which can either be blocked in real time or accepted for filtering.

    I would like to make this four options and have a separate option for bulk spam so I can set this for filtering whilst all the others are blocked in real time. The reason being is that I have not had a single legitimate email being dropped under spam, IWF or Viruses but I have had quite a few legitimate emails being dropped under bulk spam. Thank you.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  19. Check for and keep custom favicons on update

    We are using the the MDaemon Webmail software via different instances and are helping our users to keep track of the right browser-tabs by defining different favicon.ico files, so that the respective tabs are clearly identifiable. After every update we have to manually make sure, that all customized ico-files are setup again. Would it be possible to check if the favicons have been exchanged after the last update and leave them untouched if so?

    That would help us a lot in making the update procedure less elaborate!

    7 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea to provide a means of not over-writing the custom images you put in place. It will be considered for future versions.

    There are a couple of options that may help you to achieve this in the current version.

    - You can try putting your image files in place and then mark them as read-only. A read-only file cannot be overwritten so the installer should fail to over-write it.

    - You can create a custom theme by copying an existing theme to a new folder and make your changes in the custom theme.

    - You can write a script to copy the files over for you so that each time you install a new version all you have to do is run the script to update all the image files.

    If you’d like further assistance with any of these ideas, please contact our support…

  20. Add option to 'soft fail' on Reverse Lookup (PTR) failure

    At present the options for action on PTR lookup failure are to close the connection - a hard fail.
    As others have observed this causes a lot of unhappy customers because emails from legitimate senders fail to be received, yet it also stops a lot of spam emails so it is a desirable test to have turned on (in my opinion).

    Please consider the option for a soft fail on PTR lookup failure.

    For example I would prefer the option to increment the spam score against emails that fail rather than closing the connection outright.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
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