Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Auth failure notification

    When a user makes too many failed login attempts their IP gets blacklisted, which is good. But there isn't any kind of notification to the user why they're blacklisted which causes user frustration. This behavior is true with WorldClient and other email clients.

    For WorldClient (webmail) I propose a feedback notification, such as "Too many failed login attempts. Please try again in 10 minutes." based on the current MDaemon Auth Failure Tracking settings.

    Could this also happen for the ActiveSync and desktop clients, too? There have been many occasions where a user calls me to complain they can't connect their…

    1 vote
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea with us. The current version of MDaemon allows you to send a notification to the user when their account auth failure count reaches a certain level. Ideally this would happen before their IP address actually gets blocked.

    Adding further notifications that are accessible to the public would be dangerous. It would provide attackers with information they could use to defeat the system.

    Thanks,

  2. allow sorting of messages quarantined by "Reason" & message selection issue

    allow sorting of messages quarantined by "Reason". Also, when selecting All messages on a "page" of those quarantined, even when I Just did a Refresh, I will find that at least one additional message than I selected will be added to the Blacklist, etc. I have over 99500 entries in my Blacklist. Tracking down the one that MIGHT be one we need to allow through is difficult, at best. I do a lot of Blacklist by Domain. So sometimes a Domain we NEED to receive from gets Blacklisted accidentally. Is there a way to make the system ONLY blacklist messages…

    1 vote
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for requesting improvements to the sorting functionality and for reporting that extra addresses are being added to the blacklist. Unfortunately, I have not been able to replicate the behavior that you are describing. Please contact our technical support team so that we can investigate further.

    Thanks,
    Arron

  3. autoforward failed cause DMARC

    I used autoforwarding to some of my user, but they cant always get email cause DMARC protocol set policy = reject. I hope on next update u can implemented DMARC forwarding. Thanks.

    1 vote
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion to implement DMARC forwarding. Messages automatically forwarded to users on external domains should be able to pass DMARC as long as your SPF record allows the server doing the forwarding to send email for your domain and you have the option enabled for “Use local address in SMTP envelope when forwarding messages”, which is found under Security / Security Settings / Sender Authentication / SPF Verification. If the message has been DKIM signed, it should also pass after forwarding unless something was altered in the message to break the signature.

    If you’d like further assistance with this issue, please contact our support team directly. All of our support options can be found at http://www.altn.com/support.

    Thanks,
    Arron

  4. displaying categories label

    Please can we have possibility to make categories label/title displayed in whatever column view ? instead of having the category's color and label in tooltips.

    The color can be the background of the label

    1 vote
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion to make it easier to see the category of an item. There is a category column that can be added to your list view for messages, tasks, and notes to show the category selected for an item.

    To add this column to the message list go to Options / Columns, and check the box next to categories for the desired item types.

    If you would like further assistance configuring this please contact our support team for assistance. All of our support options can be found at http://www.altn.com/support.

    Thanks,
    Arron

  5. Postausgang erweitern um die Möglichkeit, an Smarthost zu senden und nur bei Problemem direkt an Empfänger

    Unserem Mailsrever ist ein Gateway vorgeschaltet für Encryption/Decryption. Dieses Gateway wird auf der Ausgangsseite als Smarthost angesteuert. Für den Fall, dass das Gateway ausfällt, sollte der MD-Postausgang automatisch auf Direktversand umschalten. Konfigurieren lässt sich bisher aber nur der umgekehrte Fall: Ausgang zunächt direkt, bei Problemen via Smarthost. Lässt sich da was machen?

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This is possible in the current version of MDaemon. Go to Setup / Server Settings / Delivery, check the box for Treat default smarthost as a domain name and deliver to its MX hosts. Then create 2 MX records in the MXCache.dat file, one for the primary smart host to deliver to and one for the second smart host. Make sure to set the priority correctly on the records. Then restart MDaemon. If you’d like further assistance configuring this, please contact our support team. All of our support options are available at http://www.altn.com/support/

  6. Mdaemon automatically and randomly disabling accounts

    Hi

    i m having problem in MDaemon server it is automatically and randomly disabling accounts while we don't have any policy for the users to block their accounts after a while period, Kindly guide me if i m missing any option or help me to find out if this is a bug..

    Thanks.

    Regards:
    HAMZA

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  7. Manage folder sharing in OC centrally from MD

    In the OC, there is a folder sharing, which should be used instead of forwarding the mails in the absence.
    If you select the folder that the authorized person enters, you can select 4 preset profiles (guest, user, advanced user, administrator) below, as well as include the hooks for subfolders.
    This should be done as default by MD.

    1 vote
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →
  8. protect mailboxes with a username with is not the email address to avoid accounts being frozon

    Many accounts are attacked by hackers and are frozen.
    Source IP addresses are so multiple that dynamic screen is not enought.
    We blacklist IP's on the FIRST offense, for as long as one month on the third offence.
    Accounts are frozen only after 24 bad authentications.

    But …. this is not enought.

    Il the usernames was something different than the emails, account would not be frozen.

    1 vote
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for sharing your idea with us. This is already possible using Aliases. In order to use WorldClient users will need to select the default from address and default reply-to addresses by going to Options / Compose.

    If you would like further assistance configuring this, please contact our technical support team. All of our support options are available at www.altn.com/support.

    Thanks,
    Arron

  9. Exception list for Attachment Filters

    This feature is broken.

    How:
    When it looks at the "From:" email, if the domain STARTS with a domain in the "except from" option in the attachment exception filter it is still allowed in EVEN though it should NOT be.

    Example:

    domain1.com is in the exception list for attachment filter.
    domain2.com: ATTACHMENT REMOVED
    domain1.com.uk: ATTACHMENT ALLOWED

    Just a suggestion - the backend code should be:

    if (fromDomain == exceptionDomain)

    NOT

    if (fromDomain.Contains(exceptionDomain))

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea with us to notify the postmaster when the remote queue contains more than X messages. MDaemon publishes performance counters that can be used to check the number of messages in the remote queue. Most network monitoring tools allow you access to Windows performance counters and can be used to notify the postmaster.

    Thanks,
    Arron

  11. Ability to Disable Hyperlinks in MDaemon Webmail

    Smart Hackers, usually send Harmful Links in their normal E-mails, So if the users click on those links, they will go directly in the Hackers Fishing sites.
    If we can Disable Links, this BIG Risk will lost or diminished .

    Best Regards, Jalal

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    1 comment  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change Items in Worldclient inbox tabs

    Let users to Add or Remove existing items such as (Date,Subject,Sender,Recipient,Size) & add something like Date/Time/Size in MDaemon Webmail .

    0 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Flag email for follow up in world client.

    Hello! It was brought to my attention by another user that in outlook there is the ability to flag an email for follow up. This would prompt you to enter a date for when you would like to follow up on the email and then re-send the email to you on that date to remind you to follow up. Figured I would throw it in here and see if it can be done!

    3 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Protect third party

    At least access to gpec and mailstore can be protected by dynamic screening, which is done via mdaemon users.

    And mdaemon to integrate third-party programs has a thread in which it writes the script for integration and appears in menus in mdaemon.

    Clearly they have to develop them and anyway it applies to users who have been in contact with the mail server.

    9 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea with us. This is already possible. Dynamic Screening includes a publicly available API, although I don’t believe it has been documented. If any software vendors would like to access MDaemon’s Dynamic Screening functionality they will need to contact us so that we can provide the documentation.

    Thanks,
    Arron

  15. autoresponder for addresses that are set as a public folder's

    Now when a message is sent to the submission address, MDaemon routes it directly to that public folder and ignores all other settings in that e-mail account including the auto-responder!

    3 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion to be able to configure autoresponders for addresses that are configured as a submission address for a public folder. This is already possible by creating a content filter rule that checks the X-MDaemon-Delivery to header for the submission address and then uses the send a note to action.

    If you’d like additional assistance setting this up please contact our support team. All of our support options can be found at http://www.altn.com/support.

    Thanks again,
    Arron

  16. Share public calendar

    With the version 18 I see that I can share a private calendar to anyone also without an MDaemon account.
    But only the private calendars are sharable.
    I suggest to add the ability to share also the public calendars.
    Thanks.
    Davide.

    1 vote
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  17. Continents, Country and Countries

    Continents, Country and Countries

    New Feature Requests

    New Statistics Reports in MDaemon.

    Continents, and possibly Countries

    By Continent and Country: Messages accepted, Messages Refused
    By Continent and Country: Successful Authentication Attempts, Failed Authentication Attempts.

    I would also like to see all logs of any authentication failures to indicate country of origin in the log possibly on the same log line to help provide some source information.

    I would like to see a feature in the future that includes an alert to the mail admin anytime someone is able to successfully log in from a new continent, or another country.

    This…

    3 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow multi users login with the same account by POP3 protocol

    Please allow multi users login with the same account by PỎP3 protocol, I ask this feature because when user add the account by POP3 to their
    gmail account, the gmail server open multi pop session and cannot login.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2048 bit self sign certificates

    Manually creation of keys : now keys are 1024 bit and there is not way to use 2048 buit keys

    0 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Outlook Connector update

    How about making the MDaemon Connector installation also uninstall the OC installation - currently it leaves the old OC installation in place ... very messy. Also, I know it's been a few years but the "Automatic Update" feature still doesn't work on 64-bit systems - but at least it's working on 32-bit systems now.

    1 vote
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →
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