Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. 1 vote
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thanks for sharing your idea with us. This can already be done in MDaemon by creating an IMAP filter for the account that moves the message to the desired folder when the alias address is in the X-MDRcpt-To header.

    If you have additional questions about this or would like assistance setting it up, please contact our support team. All of our support options can be found at http://www.altn.com/support/

    Thanks,
    Arron

  2. Update default SMTP Authentication security settings

    It seems the default setting for Security Settings > Sender Authentication > SMTP Authentication > 'Authentication is always required when mail is from local accounts'; is OFF.

    This would benefit by being ON by default, with '...unless message is to a local account' ticked ON by default also.

    When this is off, clients with generic mail addresses such as admin@ have problems with spam bots using their addresses.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello James,

    MDaemon 12.5 and newer have IP shielding configured by default to require messages from local domains to be from local IP addresses. If the message is not from a local user and not from a local IP address they are required to authenticate when sending. If you are installing MDaemon 12.5 or newer and are not seeing this behavior please contact technical support for assistance. You can find all of your support options by going to http://www.altn.com/Support/.

  3. Ability to store emails on server in encrypted format

    please make a ability to encrypt stored emails ( on the server) as they can be opened using text editor,
    also disable the ability of administrator be able to open emails by right clicking on queues--> mailbox

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  4. Outlook Connector update

    How about making the MDaemon Connector installation also uninstall the OC installation - currently it leaves the old OC installation in place ... very messy. Also, I know it's been a few years but the "Automatic Update" feature still doesn't work on 64-bit systems - but at least it's working on 32-bit systems now.

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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →
  5. Dynamic Screening - WorldClient

    In Dynamic Screening for WorldClient, how do I turn off sending email to the Postmaster?
    I don't believe you can! You can turn off the Dynamic Screening for WorldClient, but not the email to Postmaster. The feature of Dynamic Screening is great and I do want the screening but not the email.
    China has been constantly trying to hack into a specific users and I get 1000's emails to Postmaster (both my desktop and iPhone). Please allow an option to turn this off like you do for SMTP, POP and IMAP.

    Thanks, Paul

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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add an option in WebAdmin that would give you the ability to enable or disable "Documents" folder access for specific WorldClient users.

    Add an option in WebAdmin that would give you the ability to enable or disable "Documents" folder access for specific WorldClient users instead of having to modify individual User.ini files.

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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  7. Turkey time zone GMT+3

    on system I see time zone for Turkey +2...
    2 years ago Turkey left to use day light saving. Please change +2 to +3.

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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  8. X-reciept in WebAdmin spamtrap folder

    It would be nice to see a new column with the address of the recipient of the mail in WebAdmin spamtrap folder. The ‘To:’ field is often empty or not with the recipient address.
    I use this info to determine whether a mail in the spamtrap folder should be released or deleted.

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to freeze an account that fails X authentication attempts

    Setup > Web & IM services... > Dynamic screening.

    At the moment only an IP block it's possible.

    Having users of a domain accessing to WorldCLient from a public IP (all company users browse the internet through same public IP) if one user fails some authentication attempts, all company is banned for some minutes.

    Is it possible to add a block user based?

    Thanks,

    1 vote
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add possibility 'downgrade' license users.

    For example if I have a license for 12 users also have the option to upgrade to 6 users. Right now it is only possible to update users only increasing users. Buy the full license I would say that it is a better solution ...

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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  11. Public Folder Manager View

    When you open the Public Folder Manager View, it defaults to expanding all domains which means with multiple domains, you have to collapse all the domains so that you are only working with one domain and it makes it harder to find if you are scrolling down a long list of domains.

    Can you make the default to collapse all domains and you can expand what you want to actually add to or edit. Thank you.

    1 vote
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    0 comments  ·  MDaemon Private Cloud  ·  Flag idea as inappropriate…  ·  Admin →
  12. Include contents of support request in the auto response.

    Can we get an acknowledgement stating the contents of the comments entered on the ticket not just "we got your request".

    At times I open several tickets at the same time find it difficult to keep on top of them without the specifics in the feedback.

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    0 comments  ·  MDaemon Technologies Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Comagent client windows install should be support unicode

    when i chat to other by vietnamese languages, comagent dont support unicode utf-8. I think you can improve it to complete this product

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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  14. While using WorldClient, there is no alarm sound when we receive mails. We have to keep on going and checking mails

    While using World Client, there is no alarm sound when we receive mails. We have to keep on opening and checking mails.

    Also World Client is logging out very often. Also not able to save password. Password is stored but we have to go to the email id column and again have to press the tab key for the automatic password.

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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    The WorldClient Instant Messenger application provides notifications when new emails are received. It can be downloaded by logging into WorldClient and going to Options / WorldClient Instant Messenger.

    Please contact our technical support team so that we may investigate the issues you are having with WorldClient. All of our support options can be found at www.altn.com/support.

    Thanks,
    Arron

  15. Email save button in Log view

    Could we add a button to save locally a mail (EML of MSG format) from the Log View page
    Thanks
    Eric

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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add support for EWS-like API

    Allowing to control mails, calendar events and tasks using a EWS-like API.

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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  17. Threaded Logs

    Ability to trace all log entries related to a particular email from the time mdaemon receives it to the time it is delivered or retrieved

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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    MDaemon has the ability to log a unique ID string in all mail sessions. This enables you to trace all log entries related to a particular email. You can enable the option by going to Setup / Default Domain & Servers / Logging / Options, check the box for “Log unique ID string in all mail sessions.”

  18. Regd. Themes

    Hi Team,

    World client as a product is now much more stable and popular.

    Only requirement is to make this product similar to outlook or simpler interface like squirrelmail.

    In addition, if detailed guide is provided for how to make your own themes .... is much appreciated.

    Thanking You.

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    0 comments  ·  MDaemon Technologies Website  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestions. The LookOut theme was designed to look like older versions of Outlook. The Lite theme, is a simplified and basic theme. The Mobile theme is an even simpler them for use on mobile devices.

    We have documentation on creating and customizing themes. Please contact our support team and they can provide you with a copy of it.

    All of our support options are available at http://www.altn.com/support/

    Thanks,
    Arron

  19. Automatically generate and enclose Vcard and/or MeCard. Perfectly it would ad the QR-Quode.

    Depending on a key-word in the mail, MDaemon should ad/genereate a vCard (for Outlookers) and/or a MeCard (perfectly encoded as QR-Code). Lot of people still print out emails. For those the QR-Code would be great.

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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  20. How about a release of OC that actually does not cause unneccesary work for IT-deparments due to poor performance, causing Outlook to freeze

    How about a release of OC that actually does not cause unnecessary work for IT-deparments due to its poor performance? We have had a tremendous amount of Outlook freezes/crashes over the last years due to the poorly working product (even after following all best practises provided by Alt-n). Most of the time the only solution is to rename the localcache.db so a new one is created which ironically is never recommended by Alt-n.

    1 vote
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →
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