Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. DO NOT DELETE INCOMPLETE EMAIL BY DEFAULT, ADD RETRY OPTION

    The Setup Database / Data Rention Option: "Do not delete message content of incomplete messages" should be CHECKED by Default AND another Option "RETRY INCOMPLETE MESSAGES" should be added and Also CHECKED by default.

    There appears to be a bug in 2.0.7 and 2.0.8 that is prematurely disconnecting email delivery to our inside email server for specific emails. The killer was that the default behavior of SG 2.0.7 and 2.0.8 is to delete the emails when it cannot complete delivery to the inside domains. There should also be a RETRY mechanism for this.
    I do not know if this was…

    3 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    3 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restore functionality of Default Domain

    When upgrading from 16.04 to 17.0 MDaemon lost the functionality to assume that if an email was sent to a username without a full email address that it should assume that the message was to the default domain. This function was very nice for devices like network scanners that have small difficult to use keyboards where you could just send the message to "user" instead of needing to type out "user@example.com" when example.com was the default domain on the MDaemon server. I can understand that this assumption could have security implications, so the option to turn it on/off…

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  4. GEO Location & IP Address - command restrictions.

    Would be great if there was a way to limit the commands that can be used by an IP and geo location. This would make life harder for attackers to brute force if the command don't work for them and people in the same "Region" could still send valid emails. while keeping bad guys at bay.

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  5. airsync log folder, not cleaning up old logs, and also fills drive

    The AirSync Log Folder is not being cleaned up / deleted after x amount days, like the rest of the log folders. Due to someone recently suggesting that attachments should be in log files, this now doubles the disk usage and consumes all the space on a drive. This is a serious issue as it causes services to start failing, etc.. Please fix the log cleanup service to also clean up the AirSync folder as expected...

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Tray,

    Thanks for sharing your idea with us. Do you have XML logging enabled for ActiveSync?

    XML logging is only intended to be used for debugging purposes. We highly recommend not leaving it enabled unless you are debugging as it generates thousands of files on disk and as you have experienced it will consume all the space on the drive. If you must have it enabled, I’d recommend using a script or some other tool to archive the logs.

    Thanks,
    Arron

  6. Remove fade out in LookOut theme when deleting a message.

    There is a fade out that is obviously there for "effect", but unfortunately when you are deleting a lot of random emails, it is distracting and slow (even on core i7).

    3 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to Whitelist or exclude specific MDaemon users or accounts that travels frequently from location screening

    I'd like to see the ability to Whitelist or exclude specific MDaemon users/accounts that travel frequently from location screening.
    Currently location screening can only whitelist IP addresses not email addresses or accounts/users.
    That will cut out a lot of tedious admin needed when specific users frequently travel abroad.

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mark,

    Thank you for your suggestion. In many cases the user that is connecting is not known at the time of location screening. Instead of whitelisting users we have added options in MDaemon 18.0.0 to choose which protocols location screening is applied to and a second option which excludes known ActiveSync devices from location screening. We also plan to add a third option that allows WorldClient users with two factor authentication enabled to bypass location screening.

    Thanks,
    Arron

  8. Ability to color code unread messages.

    Ability to colour code unread messages.

    3 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea to color code unread messages. Without additional information such as, the criteria would you like to be used to color code the messages, we cannot proceed. Declining for now. If we receive additional information I’d be happy to change the status.

    Thanks,

    Arron

  9. Integrate BlackBerry Server 10

    We decided to use the Blackberry Platform with Mdaemon because of higher security requirements. Since Active Sync cannot meet our security demands, but our clients want to use new Bs wit OS10, please provide the BES 10 integration.

    3 votes
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    4 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add suppport for Lets's Encrypt DNS-01 challenge to allow Wildcard certs.

    Could you please add support for Let's Encrypt DNS-01 challenge to allow wildcard SSL certs.

    According to letsencrypt, the ACMEv2 should be in production environment since february.
    See the FAQ below and the link
    https://letsencrypt.org/docs/faq/

    "Does Let’s Encrypt issue wildcard certificates?
    Yes. Wildcard issuance must be done via ACMEv2 using the DNS-01 challenge. See this post for more technical information."

    https://community.letsencrypt.org/t/acme-v2-production-environment-wildcards/55578

    From what I could see, you are using "ACMESharp" which is listed as an ACMEv2 capable client
    https://letsencrypt.org/docs/client-options/#acme-v2-compatible-clients
    https://github.com/ebekker/ACMESharp

    Best regards
    Dan Lundqvist
    Stockholm, Sweden

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 Factor authentication for SMTP

    Could we please add and enforce 2fa on SMTP connection pass+token? This would stop the possibility/ limit compromised pc and stolen password from being used. Which would also lower spam.

    This would also not be a bad feature for IMAP and POP3.

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andrew,

    We can add two factor authentication to the SMTP service, but since most email clients do not support it, users would be burdened with entering their password and a token every time the email client needs to login. It is my opinion that users are not going to want to do this. A much easier alternative, that is possible with the current version, would be to give each user account a longer password, MDaemon allows up to 72 characters when using non reversible password encryption. This doesn’t solve the problem, but it does make it much harder for passwords to be stolen. You can also enable location screening to restrict locations that are able to attempt to authenticate.

  12. SMTP File check

    Sometimes happen to receive an attachment with a virus that is not detected, could be useful for all files that arrive, get the hash, and if the file is infected, move it in quarantine and block all the new incoming file.

    3 votes
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    2 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bounce message if receiving domain has no A records

    Bounce message if receiving domain has no A records

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  14. spam

    afin d'aider le gestionnaire a trouver la source d'un blacklist de l'ip du serveur avoir un tableau présentant l'historique les codes d'erreur 550 mail not accepted from blacklisted
    avec filtrable par date / heure

    3 votes
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    2 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integrate the Attachments into the localcache.db

    The Outlook Connector is very Slow if the Customer have a Mailbox > 2GB, because the Files inside the Attachments Folders grown up fast over 60.000 Files. Thats not good for the OC Perfomance and search inside Mailbox and the Roaming Profile is very Slow.
    I can not sell to Users with very Big Outlook Accounts MDaemon. Its only Crashing down the Performance and the Connector is then unstable. No User wait 30 secounds on "Suspended application" Applikation.

    3 votes
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestion to incorporate the attachments directory into the localcache.db file. Unfortunately, incorporating the attachments into the localcache.db is unlikely to improve these issues. There are a number of features available that should help with managing the size of the attachments directory and with roaming profiles. If you’d like to explore these options please contact our support team so that we may. All of our support options can be found at http://www.altn.com/support/.

  16. Dynamic Screen IP that tries to authenticate to unknown local user.

    To reduce and possible prevent a lot of brute force authentication requests it would be nice to be able to enable a "Dynamic Screen IP that tries to authenticate to unknown local user."

    Even if some falls under other security domains it could block IPs from trying more than one time where they try to guess usernames.

    eg. a session tries an old users email or a bogus email built up with bits of information. If so, then the IP gets in the screen list directly.

    Dan Lundqvist
    MRZAZ.COM
    Stockholm, Sweden

    3 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Dan,

    Thanks for sharing your idea with us. My apologies, I didn’t understand your request correctly. However, I think blocking IPs immediately that use an incorrect username will result in more issues. Think of users that incorrectly type their username. If this option existed and it were set to 1, users would have 1 chance to get it right. Only users that are using webmail or users setting up new accounts will be at risk.

    Thanks,
    Arron

  17. Allow export of email from quarantine as an attachment to administrator email or allow to download directly as a file

    Allow export of email from quarantine as an attachment to administrator email or allow to download directly as a file so it can be submitted to IGaurdian or Malware Investigator for FBI investigation. As it is now I have to notify receiver of email to not open an email (Risking user error), then forward the email to myself then fill out form online, save email as a file, then attach email to whichever category it falls into Spam and Phishing etc.. (IGaurdian) or Virus and malicious code (Malware investigator) both are found on the Infragaurd website for members. Or Possibly…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Content Filter Message Handling

    Based on previous input, from one of your engineers: Received Messages are copied multiple times for each address in any received email, resulting in one email becoming many emails before being handed off to the content filter. This allows SPAM that includes multiple addresses to be copied to a new message file for each address before all the messages are handed off to the content filter to be processed over and over again. This is one of the reasons the content filter eats up so much CPU and this should be seen as a big problem. I do not understand…

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  19. Use Geolocation as Modifier or Whitelist for Dynamic screening

    Add an Option to use Location Screening as a Modifier or whitelist for Dynamic screening.
    Example: Change block duration for IP's if they come from a specific country (Users origin).
    Think of a botnet with dynamic IP's, and when a regular user gets such an "blacklisted" IP he could not connect, so i want these IP's not blocked as long as IP's from other countrys.

    Other Option is a relaxed Settings for one ore more specific Countrys.
    Example: block after 15 Failed Retrys, while IP's from other countrys would get blocked after 5 Failed Retrys.

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  20. support contact-information from adressbook via LDAP - not only user-information

    In order to use the contact-information from an adressbook (e.g. Contacts) also in several other software products (email, CTI, TAPI, ...) WITHOUT using MS Outlook or the MDaemon Outlook Connector (yes, there are more and more people around NOT using this software!) it it necessary to have access to the contact-information via a standard protocoll - i.e. LDAP (maybe ODBC or CardDAV).
    But still more software packages support LDAP (eg. email-programs, CTI-packages). There is even a way to submit MDamon user information to an LDAP server. So it could be easy to just create an LDIF file from the contact…

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
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