ComAgent: Save recipient list for group chats
It would be nice to be able to save a recipient list for group chats so that instead of having to select each recipient every time you start a group chat you could select a pre-saved group to send the message to.
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Dan Wallace commented
This would be great, since moving over to XMPP we've really struggled to get by with Comagent (WorldClient IM?), a tool that we found really useful prior to the upgrade for sending quick announcements to groups of staff. Having to create a chatroom everytime to send to the same group of users is a right royal pain in the doo-dar!
Austin Gomes commented
Yes. You should allow department name to be entered in the account details. This department name can then be used to group accounts under a particular department in ComAgent.
Other than this personalised grouping of accounts should also be allowed.
Jörgen Bartosz commented
This would be a great improvement to us also. We use ComAgent for group chat in our alamrmonitoring center. The agents/Operators are situated in different cities and they use this for IM and love it but they would also benefit from a function were they were able to connect new users to existing groupchats. // Jörgen CTO Svensk BevakningsTjänst AB Sweden
Marco Pirovano commented
Hi Arron, sorry, I'm just trying this wonderful tool!
I'd use ComAgent to chat with a group of users at the same time (you can create groups to which to write, for example).