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Increase the Global Protocol Timeout to allow larger inbound emails

Need to be able to increase the timeout configuration for receiving inbound SMTP email. 180 seconds is not long enough.

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Arnold shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hello,

Thanks for sharing your idea with us. This timer does not require the entire message to be received in 180 seconds. When receiving inbound emails SecurityGateway waits 180 seconds for data to be received on the socket. Basically when receiving an email SecurityGateway will wait for 3 minutes and if no data is received in 3 minutes it times out. As long as data is being received SecurityGateway will wait as long as it takes for the entire message to be delivered.

Allowing this timer to be customized will be considered for future versions.

Thanks again,

Arron

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