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  1. Include contents of support request in the auto response.

    Can we get an acknowledgement stating the contents of the comments entered on the ticket not just "we got your request".

    At times I open several tickets at the same time find it difficult to keep on top of them without the specifics in the feedback.

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    0 comments  ·  MDaemon Technologies Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Regd. Themes

    Hi Team,

    World client as a product is now much more stable and popular.

    Only requirement is to make this product similar to outlook or simpler interface like squirrelmail.

    In addition, if detailed guide is provided for how to make your own themes .... is much appreciated.

    Thanking You.

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    0 comments  ·  MDaemon Technologies Website  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your suggestions. The LookOut theme was designed to look like older versions of Outlook. The Lite theme, is a simplified and basic theme. The Mobile theme is an even simpler them for use on mobile devices.

    We have documentation on creating and customizing themes. Please contact our support team and they can provide you with a copy of it.

    All of our support options are available at http://www.altn.com/support/

    Thanks,
    Arron

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