Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Cache IMs when offline

    IMs are not delivered when the user is offline. That is really retro. They should be cached for a certain amount of time and delivered to the user when they are back online.

    8 votes
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    3 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Different Recall Delays for Internal and External Mail

    Have the ability to set different delays for emails sent internally and externally.
    Thanks

    8 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  3. Disable content filter, for user who are in whitelist

    Hello

    Could you make something for mdaemon that,

    when a user is in the whitlist's antispam'' (sender/receipient) the content filter is disable for them.

    Actually, we have had some words forbbiden to limit spam in content rules. Actually if sender is in whitelist and use forbidden word the mail goes to spam trap also.

    We'd like for users in whitelist to and from, content rules are disable for them

    thanks

    8 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  4. Option/support to use memory, instead of disk; for anti-spam, Cfilter, and WorldClient

    Under heavy volume (especially a 50% spam rate), CFilter and MSpamD's normal behavior may slow down drive access. Also, WebDaemon becomes erratic and unusable during periods of high volume: this partly from the fact it too uses the HDD for temporary files. The only option to alleviate any of this involves use of a RAMdrive: which I am currently testing, but pretty sure most admins would be uncomfortable with. Whatever can be done in memory, that would not compromise operations; should be supported by default. This would also help SSD users avoid unnecessary drive writes as well: since files/data that…

    8 votes
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    2 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Michael,

    Thank you for sharing your idea with us. Without knowing more about your setup I can’t say for sure but you may be able to improve performance by altering your configurations and/or optimizing the hardware that MDaemon uses. MDaemon is very I/O intensive but solid state drives are usually only necessary in very large installations. We have some recommended hardware specifications available by user size at http://www.altn.com/Products/MDaemon-Email-Server-Windows/System-Requirements/. Alternatively our technical support team would be happy to try to help optimize your server. If you are interested you can find all of our support options at http://www.altn.com/Support/. With all of that being said, thank you for your suggestion to optimize the message processing by making better use of the available RAM. We will consider this for future versions of MDaemon.

    Arron

  5. Download Bar Shows the currently processed file.

    Currently when you install Outlook onto an new machine for a user that already has an account, the Download bar becomes very active as it downloads through Outlook Connector all the headers and information etc. Sometimes this process can get stuck on an email or Calendar file, but there is no way to know which item is causing the problem. If the Download Bar could display the current item which it's trying to download into Outlook, we might have a fighting chance to delete or inspect that file as to why it's causing everything to hang. Thanks!

    8 votes
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow Domain Admins to manage Spamtrap queue or Release tagged spam

    A Domain Admin can see spam listed under the Public-Spam Trap from within WorldClient. Here the email can be tagged as Spam, forwarded, etc. but it cannot be Released.

    Releasing legitimate email from the Spamfilter queue can only be performed by the Global Admin yet the Domain Admin can see all the spam - regardless of the domain - under the Public-Spam Trap.

    At a minimum, if the Domain Admins can see the Public-Spam Trap under WorldClient then they should be able to see the Spamtrap Queue under Remote Administration.

    -OR-

    the ability to Release needs to be allowed from…

    8 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reminders pop-up in WC

    At present there is no way to view overdue reminders in WC. It would be great if there was a pop-up like Outlook - or even a hyperlink in the WC ribbon that showed the number of overdue reminders. Clicking the link would take you to the list.

    8 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  8. Show RSS Feeds in MDaemon WebMail (WorldClient)

    Add the ability to manage and display RSS feeds from within MDaemon WebMail (WorldClient)

    8 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  9. Content filter: Time Based rules

    sometimes it is needed to have some CF rules enabled only in a specific timeframe.

    8 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  10. attachment (sample) testing in a sandbox

    lots of malware comes to us via email . it looks like bills and other things. in some and more and more cases a normal antivirus system is not able to catch them. so it is good idea to start these attachments in a sandbox to see what happened.

    8 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  11. Backup during upgrade

    During an upgrade, like to 14.0.1, the auto backup that runs during the install only backs up the App and Spamassassin folders.
    However, depending on what is upgraded during the install of the new software, you may need other folders to roll back to the previous version, if an issue is found, such as Worldclient and Webadmin. Otherwise you need to either manually back these up prior to install or get them back from an alternative backup source.
    Would it be possible to add this functionality to the system to ensure the ability to swiftly and cleanly roll back if…

    8 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  12. Integrated planification calendar link into outlook connector

    If it's possible could you directly integrate into outlook connector a .reg or a script to have the http;<server worldclient>/worldclient.dll?view....

    to not to have to insert it if we'de like to active the calendar view for other user availability date...

    thanks

    7 votes
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow authentication against an LDAP directory without full integration

    Allow MDaemon to authenticate users against an LDAP directory (by performing an LDAP bind, optionally using a proxy user first).

    We don't want to and we can't let MDaemon write to our directory. Therefore it would be great if we created the user we could just say "for authentication go look at ldap server ldap.domain.com and try to authenticate there". The rest of the configuration is local in MDaemon. (We want to integrate with our LDAP, not assimilate it from MDaemon).

    7 votes
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    6 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea with us to allow MDaemon to authenticate to an LDAP database. If you’re LDAP database happens to be Active Directory you can already do this.

    Your request to allow MDaemon to authenticate with other 3rd party LDAP databases will be considered for future versions.

    Thanks,
    Arron

  14. Reduce false positive by looking at Whitelist for OP filtering

    Sometimes we have cases where one recipient cant receive from one well-known sender as it is rejected by means of OP-Spam-Filter.

    In order to reduce false positive, wouldn't it be logic to bypass OP-Spam-filtering for these sender who are into IMAP personal white list?

    7 votes
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    2 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option to Drop Connection Immediately upon DNSBL or Blacklist IP Lookup Found

    The IP Blacklist and DNSBL actions should have the option to drop the SMTP connection immediately after learning that the source IP is black listed. The reason to drop the connection immediately is to reduce the additional processing that is essentially wasted if the policy is to reject the email.

    The Blacklist IPs and DNSBL should be examined ASAP after connection to minimize the time to decide to drop a listed connection. Dropping the listed connection ASAP reduces the chance of an SPAM or SMTP attack from overloading the SG.

    7 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Arnold,

    I have verified with our developers that the tests are occurring after the RCPT command so that any domain exceptions that exist can be applied. We will consider having the tests occur earlier in the session when no domain exceptions exist for future versions of SecurityGateway.

    Thanks,

    Arron

  16. ComAgent chat message folder in Mailbox to store all offline and online chat history

    I want a folder in every users mailbox which will have all comagent chat history maintained in it for that particular user which he/she can use for official reference. Its the same feature which is used by Gmail & Yahoo in which we are able to view our offline as well as online chat history.

    7 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make it easier to integrate with a company intranet.

    We have successfully integrated worldclient with our company intranet, but the implementation is messy as it posts the users username and password to the worldclient login page and it's visible for their whole session in the address bar. We've developed a workaround with a temp password, but we shouldn't have had to. This should be a lot easier. Also why not let us frame worldclient? That would make it great for intranet use as we could add "email" to a tab in our intranet. Now wc tries to break out of frames always.

    7 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →
  18. Check for and keep custom favicons on update

    We are using the the MDaemon Webmail software via different instances and are helping our users to keep track of the right browser-tabs by defining different favicon.ico files, so that the respective tabs are clearly identifiable. After every update we have to manually make sure, that all customized ico-files are setup again. Would it be possible to check if the favicons have been exchanged after the last update and leave them untouched if so?

    That would help us a lot in making the update procedure less elaborate!

    7 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your idea to provide a means of not over-writing the custom images you put in place. It will be considered for future versions.

    There are a couple of options that may help you to achieve this in the current version.

    - You can try putting your image files in place and then mark them as read-only. A read-only file cannot be overwritten so the installer should fail to over-write it.

    - You can create a custom theme by copying an existing theme to a new folder and make your changes in the custom theme.

    - You can write a script to copy the files over for you so that each time you install a new version all you have to do is run the script to update all the image files.

    If you’d like further assistance with any of these ideas, please contact our support…

  19. Centralized management of email templates

    Hello @ all,

    i think it will be a nice feature if E-Mail templates can be designed by Adrministrator in Backand for all users.

    So we have always the same text for E-Mails and it was a great help for our workers if the have all the same template / the same content for this E-Mails.

    Thanks, best regards Thomas

    7 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
  20. ComAgent - Ability to send directly a screen snapshot

    We use ComAgent internaly between several services, somes of them have asked for a new feature in comAgent : it would be nice to be able to take and send directly a snapshot of the screen to a contact via IM.
    (like using the Capture tools of Windows 7).

    6 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →
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