AdminArron Caruth (Director of Product Development, Alt-N Technologies)

My feedback

  1. 0 votes
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      Please provide additional details regarding the functionality you would like added. Are you wanting the option to include a t= tag in the signature?

      Thanks,

    • 3 votes
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        You are welcome! Yeah, we already had it planned. :)

      • 4 votes
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          Hello Brian,

          Thanks for sharing your ideas to force SSL/TLS for all clients. We will look into adding options for force TLS/SSL for IMAP and POP clients in a future version. One option to force POP and IMAP users to use SSL is to only allow the SSL ports for these protocols through the firewall. Another option is to turn off support for plain text passwords. This will force the users to choose a secure means of transmitting the password which are either the use of Cram-MD5 or an SSL/TLS connection. Forcing the use of SSL/TLS on port 25 may result in other servers not being able to send you email, but it is possible to do using the STARTTLS Required List.

          Thanks,

          Arron

          Hi Brian,

          Does disabling the option to allow plain text passwords not work for you? You can also disable the use of APOP and CRAM-MD5 authentication which means the only way you can authenticate is by using an SSL/TLS connection.

          If you'd like help setting this up, please contact our support team for assistance. All of our support options are available at http://www.altn.com/support.

          Arron

        • 1 vote
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          • 4 votes
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              You have to edit the MDaemon.ini file and set AllowAliasLogon=No in the [Special] section of the file. Save the changes and restart MDaemon.

            • 1 vote
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              • 3 votes
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                  Hi Francesco,

                  This is an interesting idea. Can you help me to understand why this is better than being able to block a file based on the name of the file?

                  I understand that the name of a file can change an the hash will remain the same, but if something as simple as a space is added to the file the hash changes.

                  Thanks,
                  Arron

                • 1 vote
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                    I sent a message to myself using the link you provided. I received the email just as you described, but I'm not understanding what changes you would like to see included in WorldClient. Any additional details you can provide would be greatly appreciated.

                  • 42 votes
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                      Hello Alessandro,

                      Thanks you for sharing your idea. It will be considered for future versions of MDaemon. Currently, you can require users to send email using their email address by enabling the SMTP Authentication options for “Authentication is always required when mail is from local accounts” and “Authentication credentials must match those of the email sender”, however, with these options enabled there is not a way to allow one user to send on behalf of another user.

                      Thanks,
                      Arron

                      Please contact our support team so that we may investigate your issue. All of our support options are available at http://www.altn.com/support.

                      If you don't want user X to be able to send mail as user Y enable the option for Authentication credentials must match those of the email sender. If you'd like additional assistance making changes to the server, please contact our support team or your Alt-N partner.

                      Unfortunately, work has not begun on adding this functionality.

                    • 1 vote
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                        Hello,

                        Thank you for sharing your idea with us to allow monitoring of smtp/pop3/imap service using MDaemon Remote Administration. It will be considered for future versions.

                        Thanks,
                        Arron

                      • 1 vote
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                          Hello,

                          Thank you for sharing your idea with us to allow MDaemon to authenticate to an LDAP database. If you’re LDAP database happens to be Active Directory you can already do this.

                          Your request to allow MDaemon to authenticate with other 3rd party LDAP databases will be considered for future versions.

                          Thanks,
                          Arron

                          Our current mechanism that allows you to authenticate against Active Directory uses Windows API calls. It will not work with an LDAP database. I mentioned it just in case the LDAP server you were talking about was Active Directory.

                        • 3 votes
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                            I have a powershell script that can search the logs and provide a count of the number of greylisted connections. If you are interested please contact me privately.

                          • 2 votes
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                              Hi Francesco,

                              OK, Its on our list to be considered for future versions. Just to make sure you are aware, even if you are only notified when an IP address is added, it could result in a large number of emails. I just checked one of our servers and if this option were enabled it would have sent 432 emails in the past week.

                              Can you provide more details about what you are trying to accomplish and/or why you want to know about every IP address that gets blocked? Maybe we can find a better way.

                              Thanks,
                              Arron

                              Hi Francesco,

                              Are you wanting an email each time an inbound session is blocked? Or are you wanting to be notified when a new IP address is added to the list? Alerts each time an inbound session is blocked could easily overwhelm you with email. There are days when dynamic screening blocks thousands of connections one of our servers.

                              Thanks,
                              Arron

                            • 1 vote
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                              • 18 votes
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                                  Hello,

                                  I'm not sure I'm following your comments. If you are having problems, please contact our support team so we may assist you. All of our support options can be found at http://www.altn.com/support/.

                                • 4 votes
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                                    Hello Tim,

                                    Thank you for submitting your idea, it will be considered for future versions.

                                    In case you are not aware similar functionality can be accomplished using the content filter, however, the server will need to accept the mail for processing. Then if the message was over the limit set the rule would need to delete the email and send a message back to the sender notifying them of the problem.

                                    Hi Jeff,

                                    I've confirmed that our support team has received your request and is investigating the issue. You should be receiving a response very soon. Please continue working with our support team on the issue.

                                    Thanks,
                                    Arron

                                  • 3 votes
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                                      Hello,

                                      Thanks for your suggestions. I’m not sure I’m understanding correctly, can you provide some additional detials? What version of MDaemon are you using? What themes are you seeing issues with?

                                      I see the
                                      not being translated correctly when viewing the notes via the popup in the LookOut theme, but I’m not seeing the notes displayed as a continuous string.

                                      Thanks,
                                      Arron

                                      Hi Jason,

                                      My apologies, our records show we reached out on the 23rd. Can you verify that you didn't receive the messages? Perhaps they were flagged as spam? I'd like to make sure we don't have an issue in our system.

                                      I've confirmed with our support team they have received your email, you should be receiving a response soon.

                                      Thanks,
                                      Arron

                                      Hi Jason,

                                      Have you received the communication from our support team?

                                      Thanks,
                                      Arron

                                      Hi Jason,

                                      Rather than have you submit a support request, I sent the information to our support team and asked them to create the ticket and contact you.

                                      Thanks,
                                      Arron

                                      Hi Jason,

                                      Thanks for the additional information. I found the issue with the popup not honoring the formatting and have submitted it to the developers to be looked at. I'm still now clear on where else the formatting is not being maintained. Would you open a ticket with our support team so you can send screen shots and we can investigate the issue further? You can submit the request at http://www.altn.com/Support/RequestSupport/.

                                      Thanks,

                                      Arron

                                    • 3 votes
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                                        Hi Pat,

                                        You should already have the information for 3rd party services setup in your SPF record. If you do not, then you are probably having issues with some email getting delivered. As long as you have SPF checking enabled in MDaemon they should already be getting compared to your SPF record. Since you have IPShielding and SPF enabled the message would have to pass both. If SPF is enabled but not being checked, make sure you do not have options enabled that would exclude the messages from SPF checks. If you are still having issues, please contact our support team for further assistance. All of our support options can be found at http://www.altn.com/support/.

                                        Thanks,
                                        Arron

                                        Hi Pat,

                                        The IPShield.dat file should already be available via WebAdmin under Logs / Config Files. If its not, take a look at the filelist-$LANGCODE$.dat file in the MDaemon\app directory. Where $LANGCODE$ is the two character language code. It should have the following in the section for MDaemon configuration files.

                                        File=IPSHIELD.DAT, Data file containing IP Shield settings

                                        If that does not exist you should be able add the entry and after restarting MDaemon and MDaemon Remote Administration (WebAdmin) be able to access the file.

                                        Arron

                                      • 3 votes
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                                        • 4 votes
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