Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Prevent SmartHost to be used right after the first try (graylisting)

    We are using "Send directly and use smart host on problems."

    As soon as graylisting is involved this immediately enforces the smart host to be used while it should not.

    An option to specify the amount of unsuccessful direct connections (before the fallback to the smart host is used) should be added.

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  2. can it be helped to open certain restriction domains globally from mdaemon settings without having to open the restriction one by one the us

    can it be helped to open certain restriction domains globally from mdaemon settings without having to open the restriction one by one the user account

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  3. Mdaemon Desktop Instant Messenger modernise GUI Interface

    The gui interface of desktop instant messenger looks dated.

    Could you replace the icons for text colour, spelling, send file etc with a more modern look and also make the main window showing the contacts look modern. The small font and very dated green and red icons make it look very old fashioned.

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  4. Stop making the Help screen modal!

    When you open Help from MDaemon, it opens as Modal, so is always in front of MDaemon. This makes it a real pain to try to read help and change some settings at the same time. It isn't too bad if you have twin screens, but I have to work on a single-screen server and use half of the screen for MDaemon and half for help so they don't overlap. I can't think of a single benefit of having the Help modal. Please stop doing it.

    P.S. Why does the box I'm typing this into have to be the size…

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    Hello,

    Thank you for sharing your feedback with us. Can you tell me how you are opening the help dialog? Are you using the MDaemon User Interface or MDaemon Remote Administration, MDaemon Webmail? Or something else? What version of MDaemon do you have installed?I have been unable to figure out how to reproduce what you are seeing.

    Thanks,
    Arron

  5. reminder

    Allow for multiple reminders for a Calendar Item. Currently it appears that WorldClient and the CalDAV implementation only allows one reminder. But when using Mac Calendar App or adding an event through CalDAV on an iPhone, you can add additional reminder times, but they are not synced with the server.

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  6. MDaemon filtering feature request

    We’d like the ability to be able to watch an email working it’s way through the various filters, building up score as it goes.

    Graphically we’d like it to look like the mousetrap game / Rube Goldberg machine.

    Any email scoring highly enough to be classed as SP@M should disappear down a plughole of some sort and be accompanied by the ‘pacman dying’ sound effect.

    By the end of the month would be nice - yes please! 👍

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  7. Whitelisting specifc attachments from specific senders

    I have moved to whitelisting attachments. What would be useful is to add to the exceptions attachments handling is the ability to whitelist say .zip files from a specific sender instead of just simply whitelisting sender which allows all attachments including dangerous virus attachments. While we trust the sender, obviously they may get infected with a virus and then infect us if the AV does not pick it up. Thank you.

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  8. Saved Search Show unread count

    Show a message count for how many unread or flagged emails are in each Saved Search Folder. All other folders show a message count of unread emails so would be consistent and many people like seeing a number. As these two folders will be used the most it makes sense to have a message count.

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  9. Determining the effectiveness of applying a security setting

    The following security settings would be a good example here.

    Close connection if no PTR exists
    Close connection if no PTR Match
    Outbreak Protection
    Spambot Detection

    I used to have Spambot Detection enabled but I disabled it a few months back because it appeared to me that the only emails being affected by this were legitimate senders.

    I currently have both PTR checks above enabled. We have had a few legitimate senders affected by this.

    I also have Outbreak Protection enabled

    However there is no easy way for me to list all senders (domains) that were affected by security setting…

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  10. Add option to 'soft fail' on Reverse Lookup (PTR) failure

    At present the options for action on PTR lookup failure are to close the connection - a hard fail.
    As others have observed this causes a lot of unhappy customers because emails from legitimate senders fail to be received, yet it also stops a lot of spam emails so it is a desirable test to have turned on (in my opinion).

    Please consider the option for a soft fail on PTR lookup failure.

    For example I would prefer the option to increment the spam score against emails that fail rather than closing the connection outright.

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  11. Outbreak Protection Options

    Currently there are three options:

    Viruses, Spam and IWF Content which can either be blocked in real time or accepted for filtering.

    I would like to make this four options and have a separate option for bulk spam so I can set this for filtering whilst all the others are blocked in real time. The reason being is that I have not had a single legitimate email being dropped under spam, IWF or Viruses but I have had quite a few legitimate emails being dropped under bulk spam. Thank you.

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  12. Decrypt pgp attachments

    When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.

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  13. Location Screening authentication block list vs smtp block list

    Currently I use Location Screening to block a number of countries, which blocks both smtp connections and authentication connections.

    I would like the ability to block all countries outside our country for authentication connections whilst only blocking smtp connections for some countries. None of my clients travel, so blocking all countries (bar the one we live in) for authentication would really improve protection against foreign hackers attempting to compromise our email accounts.

    Would it be possible to have two location screening lists - one for authentication and one for smtp connections?

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  14. location screening smtp filter

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we…

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  15. Can you please provide a button to open the current log

    the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.

    i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.

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  16. Content filter that checks recipients address book

    Add a content filter setting that specifies that allows you to state that if sender is in the recipient's private address book, do xyz. Mdaemon's Spam filter seems to have a rule where spam rules are not processed if sender is in recipient's private address book.

    Could the same be done for content filter rules to ensure that content filtering marketing junk emails is not applied to senders in recipient's address book.

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  17. Automatic Whitelist in Backscatter with Domain Sharing

    Hi,

    I want to suggest if ever the domain sharing is active, the email from other mail server with the same domain should be treated as local email and automatically whitelisted or exempted from "Backscatter Protection Verification" since the IP Address was already added on domain sharing.

    The problem arise when the mailing list email from the other server was rejected by the receiving server due to "550 5.1.1 Backscatter Protection detected an invalid or expired email address"

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    Hello,

    Thank you for sharing your idea with us to automatically exempt IPs from backscatter protection when they are set up for domain sharing. The best approach, in this case, is to add a notification address to the mailing list so that messages are not sent with a NULL Mail From. This can also improve the deliverability of messages on the internet and sets an address that can be notified when there are delivery issues.

    With all that being said, we will look into your request for future versions.

    Thanks,
    Arron

  18. Improvement of group work on emails

    Improvement of group work on emails, because it is a difference between this product and others.
    - Improved Ticketing processing to support transfers, or multiple recipients.
    - Integration of email addresses shared in webmail.
    - ...
    Thanks

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    Hello,


    Thank you for sharing your ideas with us.  The basic ticketing system that was implemented in MDaemon is using public folders.  It was never intended to be a full fledged ticketing system and has no concept of assign a ticket or an email.  You can simply forward the message to the person you want to "assign" it to, or leave it in the public folder for that person to address.


    I'm not sure I understand what you mean by "Integration of email addresses shared in webmail."  Can you provide further details?


    Thanks,

    Arron

  19. Default alias for a domain

    Default alias for a domain:
    There must an option when creating new user in a domain a default define alias must automatically be assigned to a user.

    to improve the message search in world client there must be an message indexing service available.

    Regards,

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    Hello,


    Thank you for sharing your ideas with us to improve MDaemon.  


    Can you share more information about the default alias functionality that you would like added?  An example would be very helpful.


    MDaemon already includes an indexing service.


    Thank you,


    Arron

  20. Delete all attachments or multiple attachments from an email with one click

    From a Browser interface MDaemon gives the user the ability to delete individual attachments from emails. We often have emails with multiple attachments. Deleting the attachments one at a time can be time consuming.
    Can you consider adding the ability to select multiple attachments or all attachments from the same email and delete them with a single action.
    If the email has been sent using inline attachments, it is not possible to delete the inline attachment from the received mail. If you forward the email, it is possible to delete the inline attachments before sending. This is not practical for…

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