Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Whitelisting specifc attachments from specific senders

    I have moved to whitelisting attachments. What would be useful is to add to the exceptions attachments handling is the ability to whitelist say .zip files from a specific sender instead of just simply whitelisting sender which allows all attachments including dangerous virus attachments. While we trust the sender, obviously they may get infected with a virus and then infect us if the AV does not pick it up. Thank you.

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  2. Saved Search Show unread count

    Show a message count for how many unread or flagged emails are in each Saved Search Folder. All other folders show a message count of unread emails so would be consistent and many people like seeing a number. As these two folders will be used the most it makes sense to have a message count.

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  3. Determining the effectiveness of applying a security setting

    The following security settings would be a good example here.

    Close connection if no PTR exists
    Close connection if no PTR Match
    Outbreak Protection
    Spambot Detection

    I used to have Spambot Detection enabled but I disabled it a few months back because it appeared to me that the only emails being affected by this were legitimate senders.

    I currently have both PTR checks above enabled. We have had a few legitimate senders affected by this.

    I also have Outbreak Protection enabled

    However there is no easy way for me to list all senders (domains) that were affected by security setting…

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  4. Add option to 'soft fail' on Reverse Lookup (PTR) failure

    At present the options for action on PTR lookup failure are to close the connection - a hard fail.
    As others have observed this causes a lot of unhappy customers because emails from legitimate senders fail to be received, yet it also stops a lot of spam emails so it is a desirable test to have turned on (in my opinion).

    Please consider the option for a soft fail on PTR lookup failure.

    For example I would prefer the option to increment the spam score against emails that fail rather than closing the connection outright.

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  5. Outbreak Protection Options

    Currently there are three options:

    Viruses, Spam and IWF Content which can either be blocked in real time or accepted for filtering.

    I would like to make this four options and have a separate option for bulk spam so I can set this for filtering whilst all the others are blocked in real time. The reason being is that I have not had a single legitimate email being dropped under spam, IWF or Viruses but I have had quite a few legitimate emails being dropped under bulk spam. Thank you.

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  6. Decrypt pgp attachments

    When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.

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  7. Location Screening authentication block list vs smtp block list

    Currently I use Location Screening to block a number of countries, which blocks both smtp connections and authentication connections.

    I would like the ability to block all countries outside our country for authentication connections whilst only blocking smtp connections for some countries. None of my clients travel, so blocking all countries (bar the one we live in) for authentication would really improve protection against foreign hackers attempting to compromise our email accounts.

    Would it be possible to have two location screening lists - one for authentication and one for smtp connections?

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  8. location screening smtp filter

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we…

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  9. Can you please provide a button to open the current log

    the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.

    i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.

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  10. Content filter that checks recipients address book

    Add a content filter setting that specifies that allows you to state that if sender is in the recipient's private address book, do xyz. Mdaemon's Spam filter seems to have a rule where spam rules are not processed if sender is in recipient's private address book.

    Could the same be done for content filter rules to ensure that content filtering marketing junk emails is not applied to senders in recipient's address book.

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  11. Automatic Whitelist in Backscatter with Domain Sharing

    Hi,

    I want to suggest if ever the domain sharing is active, the email from other mail server with the same domain should be treated as local email and automatically whitelisted or exempted from "Backscatter Protection Verification" since the IP Address was already added on domain sharing.

    The problem arise when the mailing list email from the other server was rejected by the receiving server due to "550 5.1.1 Backscatter Protection detected an invalid or expired email address"

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    Hello,

    Thank you for sharing your idea with us to automatically exempt IPs from backscatter protection when they are set up for domain sharing. The best approach, in this case, is to add a notification address to the mailing list so that messages are not sent with a NULL Mail From. This can also improve the deliverability of messages on the internet and sets an address that can be notified when there are delivery issues.

    With all that being said, we will look into your request for future versions.

    Thanks,
    Arron

  12. Delete all attachments or multiple attachments from an email with one click

    From a Browser interface MDaemon gives the user the ability to delete individual attachments from emails. We often have emails with multiple attachments. Deleting the attachments one at a time can be time consuming.
    Can you consider adding the ability to select multiple attachments or all attachments from the same email and delete them with a single action.
    If the email has been sent using inline attachments, it is not possible to delete the inline attachment from the received mail. If you forward the email, it is possible to delete the inline attachments before sending. This is not practical for…

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  13. Add Templates and ability to publish mailing list messages to a website

    Some basic predefined HTML templates and the ability to publish a mail to some Web space for those who couldn't view messages successfully would also be fantastic.

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  14. For public's folder, is there anyway to have only html links for files..

    Hello

    For public folder's Is there anyway, for next version of Mdaemon/oc to have a specific behaviour and "an option" for public folder's, (which contains mails) to have only link to attachments, they contained

    I'd like to publish some informatiion into public folders, but if i synchronise them into wan with OC, bandwith will not be enough, and all public data will be replicated to the pc's wan users.

    Publics folders can actually be used in LAN with OC, or Wan with OC with TSE and Citrix, but... not Wan with OC... or just also for few data like contacts…

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  15. Ability to configure signatures by group.

    It would also be useful to have the ability to apply different signatures to different user groups and domains. Ie. one for Sales, one for Technical and so on...

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  16. Support schedules for domain signatures

    Scheduler for when footers should change (eg. may be in line with a promotion being run)

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  17. Add an option to toggle the MSA port exemption from PTR on and off.

    Include and option so that the MSA (port 587 by default) can be subject to the same kind of filtering as other SMTP ports to help with filtering for compromised accounts.

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  18. Debug Logging selectable for one account or domain for troubleshooting

    By selecting one account/emailaddress or domain makes troubleshooting easier. Now all debug information comes in a large logfile where you have to search or use third party tools to make a quick analysis. Also add the ability to select multiple protocols for this troubleshooting session, like SMTP-In, MutiPop, SMTP-Out, etc.

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    Hello Dave,

    Thanks for sharing your idea with us to enable debug logging for one account or domain. Would enabling debug logging for a single account or domain be more valuable than a log parser that had the ability to filter the log files by user or domain? If it would be more valuable, can you help me to understand why?

    Thanks,
    Arron

  19. Use ActiveDirectory groups in XMPP

    It would be nice to have features with Xmpp that would pick up on Active Directory groups

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  20. Allow MDIM users to see contacts from other domains

    I cannot set Mdaemon to allow a client to view more than one domain (but not all domains) in the search contact list. I have a number of clients that need to communicate with members on other domains, but I don't want them to see all the domains.

    Could you not use the Mdaemon functionality in place that allows me to share contacts between domains for email use for IM as well?

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