Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Outlook Plug-in or Method to Send to SpamLearn and NonSpamLearn

    Need an Outlook Plug-in or some easy method for users to send spam that has reached their inbox to send messages to the provided SpamLearn@ address. Likewise there needs to be an easy method to use the NonSpamLearn@. As another user posted, there is no option to flag these on the quaratine views. What is particularly disturbing is that there is no documented procedure for users to flag delivered messages as spam that I can see.

    12 votes
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    2 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Clustering and SQL Server

    Add support for clustering on SG, and also the ability to use SQL Server as a database. This will resolve the single-point-of-failure issue with the product, and hopefully help improve performance when dealing with a very large DB.

    14 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Disclaimer directly beneath current reply

    It would be nice to have an option to add a disclaimer only to the current reply part of an email, so that it is always directly beneath the current reply, instead of being added to the far end of the mail body.

    1 vote
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Security Gateway - sending statistics report with domain name included

    Security Gateway sends statistics reports and only mentions the server name. If you have one domain to monitor then this is no issue. Monitoring multiple domains as administrator it would be nice to see which domain the report is about.
    In my case, I monitor multiple domains but only have one administrator selected so I get a per domain report.
    In this case you can see which domain needs attention most.

    2 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Read-only administrators

    At present, SG users can have one out of three roles:

    1) global administrator (rw)
    2) domain administrator (domain+ rw)
    3) normal user (mailbox rw)

    I was asked if it is possible to creare read-only administrator users:

    1) global administrator (rw)
    1.1) global read-only administrator (r)
    2) domain administrator (domain+ rw)
    2.1) domain read-only administrator (domain+ r)
    3) normal user (mailbox rw)

    4 votes
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Long Running (stay connected) and Live Log Display (refresh interval)

    I really like the MDaemon client's log that can be continually live for administrator viewing.
    I would like to see something similar in the SG. I would like to see options for the web client:
    1) Length of time to stay connected before auto logging out

    Options right on the detail Logs and Messages Logs (All, Quarantine, etc) screens:
    2) Automatic Log Refresh (enable/disable checkbox) and refresh interval

    Behavior for the Messages Logs (All, Quarantine, etc.)
    3) Disable Automatic Logging when any of the Message links are clicked. Uncheck the Automatic Logging checkbox immediately when disabling the Automatic Logging.

    4 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Add Up/Down buttons or priority setting for DNSBL services

    When using more than 1 DNSBL service and planning to stop DNSBL lookups after the first found listing, it is important to be able to set the sequence in which the DNSBLs are searched. Right now, the only way to change the sequence is to erase the DNSBL services entries and re-enter them in the desired sequence.
    For example:

    MyPrivateDNSBL.net
    bl.spamcop.com
    zen.spamhaus.org

    It's not a high priority idea. Just a user friendly touch.

    2 votes
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  8. Option to Drop Connection Immediately upon DNSBL or Blacklist IP Lookup Found

    The IP Blacklist and DNSBL actions should have the option to drop the SMTP connection immediately after learning that the source IP is black listed. The reason to drop the connection immediately is to reduce the additional processing that is essentially wasted if the policy is to reject the email.

    The Blacklist IPs and DNSBL should be examined ASAP after connection to minimize the time to decide to drop a listed connection. Dropping the listed connection ASAP reduces the chance of an SPAM or SMTP attack from overloading the SG.

    7 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Arnold,

    I have verified with our developers that the tests are occurring after the RCPT command so that any domain exceptions that exist can be applied. We will consider having the tests occur earlier in the session when no domain exceptions exist for future versions of SecurityGateway.

    Thanks,

    Arron

  9. Option to HOLD undeliverable email to invalid email addresses for configured domains

    The SG currently rejects all email not associated with a user account or alias. It would be great to have an option that either passes this email to the inside servers or HOLD the undeliverable email to enable the Admin to determine its disposition or change its Recipient email address.

    The Default for this option should be the current behavior of rejecting email to invalid recipients and replying to the sender with an Non-delivery 550 email.

    This feature is important to us because not all of our customers have 100% typing accuracy when it comes to email addresses. This also…

    5 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Option to HOLD email sent with "Delivery Failure" result

    Currently the SG does not retain email that it fails to deliver. I propose that there be an option to retain undeliverable email pending review and dispostion by an administrator.
    This would be most valuable for initial configurations where the person setting up the system is trying to develop the best setup between the SG and inside email server(s). The Default for this option can be the current behavior to simply clear messages with permanent delivery failure.

    2 votes
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Arnold,

    Thank you for submitting your idea to add an option to hold inbound email that cannot be delivered to the domain mail server. Enabling the option to not delete message content after a permanent delivery failure should work for you. We will consider adding additional options for the handling of inbound email for future versions of SecurityGateway.

    Thanks,
    Arron

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