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Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Improvement of group work on emails

    Improvement of group work on emails, because it is a difference between this product and others.
    - Improved Ticketing processing to support transfers, or multiple recipients.
    - Integration of email addresses shared in webmail.
    - ...
    Thanks

    1 vote
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    2 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,


    Thank you for sharing your ideas with us.  The basic ticketing system that was implemented in MDaemon is using public folders.  It was never intended to be a full fledged ticketing system and has no concept of assign a ticket or an email.  You can simply forward the message to the person you want to "assign" it to, or leave it in the public folder for that person to address.


    I'm not sure I understand what you mean by "Integration of email addresses shared in webmail."  Can you provide further details?


    Thanks,

    Arron

  2. OAuth 2 support for Gmail

    Since starting at the end of May Gmail will no longer be accessible via standard POP3 it would be nice to have the option to have MDaemon check the account using Oauth 2.0 since MultiPOP will no longer work with Gmail accounts.

    6 votes
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  3. Delete all attachments or multiple attachments from an email with one click

    From a Browser interface MDaemon gives the user the ability to delete individual attachments from emails. We often have emails with multiple attachments. Deleting the attachments one at a time can be time consuming.
    Can you consider adding the ability to select multiple attachments or all attachments from the same email and delete them with a single action.
    If the email has been sent using inline attachments, it is not possible to delete the inline attachment from the received mail. If you forward the email, it is possible to delete the inline attachments before sending. This is not practical for…

    1 vote
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  4. Default alias for a domain

    Default alias for a domain:
    There must an option when creating new user in a domain a default define alias must automatically be assigned to a user.

    to improve the message search in world client there must be an message indexing service available.

    Regards,

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,


    Thank you for sharing your ideas with us to improve MDaemon.  


    Can you share more information about the default alias functionality that you would like added?  An example would be very helpful.


    MDaemon already includes an indexing service.


    Thank you,


    Arron

  5. Subaddressing should work when getting mail using multipop.

    When mail is received thru MultiPOP subaddressing does not work, it goes just to the Inbox. It should work the same way like when mail is received thru SMTP.

    1 vote
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    Hello,


    Thank you for sharing your idea with us to implement subaddressing for mail collected via MultiPOP.  In order for subaddressing to work via MultiPOP, the provider of your email account would need to allow messages to be delivered to a sub-addressed address.  For example, if the account you are collecting mail from is "user@domain.com" it would need to except a message to user+folder@domain.com in order for subaddressing to work. Most providers do not allow this.  


    What exactly are you trying to accomplish?  Are you just wanting to route messages collected from MultiPOP to be routed to a specific folder? 


    Thanks,

    Arron

  6. Automatic Whitelist in Backscatter with Domain Sharing

    Hi,

    I want to suggest if ever the domain sharing is active, the email from other mail server with the same domain should be treated as local email and automatically whitelisted or exempted from "Backscatter Protection Verification" since the IP Address was already added on domain sharing.

    The problem arise when the mailing list email from the other server was rejected by the receiving server due to "550 5.1.1 Backscatter Protection detected an invalid or expired email address"

    1 vote
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for sharing your idea with us to automatically exempt IPs from backscatter protection when they are set up for domain sharing. The best approach, in this case, is to add a notification address to the mailing list so that messages are not sent with a NULL Mail From. This can also improve the deliverability of messages on the internet and sets an address that can be notified when there are delivery issues.

    With all that being said, we will look into your request for future versions.

    Thanks,
    Arron

  7. IP Abuse List .txt file via http

    It would be very nice if MDaemon would add a IP Address to a IPFirewall.txt file that could be stored in a custom location for download via the http server.

    The goal would be to allow a firewall to download a file containing the list of IP Addresses that are being logged via MDaemon security for either to many authentication attempts, etc.

    This list would be very helpful with providing a means for Firewall Integration.

    This technology already exists in firewalls, they just need IP Lists .txt so they can be used for filtering.

    The end goal, to provide a…

    3 votes
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    Hello,

    Thanks for sharing your idea with us to store blocked IP addresses in a text file. While there is no feature in MDaemon to store blocked IP addresses in a text file, this is already being done. The files are probably not in the format that you’d need so you would have to write a script to gather the data and put it in the format you desire.
    MDaemon stores the IP addresses configured in IP Screening in the MDaemon\app\IPScreen.dat file. MDaemon stores the Dynamic Screening Black list in the MDaemon\Data\DSBlackList.dat file. Both of these files are plain text files that can be opened with notepad.

    As for making the file available via HTTP, you can simply place the file in the MDaemon\WorldClient\HTML directory. Although, I do not recommend it as anybody can download the file.

    Thanks,
    Arron

  8. close mdaemon version information

    There is a feature to close mdaemon version information on webmail and remote services, so that attackers do not know about application bugs from the out-of-date version used by us today

    2 votes
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  9. support ecc and ed cert

    add PGP Elliptic Curve Cryptography (ECC) and ed cert.

    2 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    MDaemon uses the Operating System to handle SSL and TLS functionality. As long as the operating system supports ECC certificates, MDaemon will use them.

    For MD PGP, we are currently only able to generate key pairs using RSA, we will look into adding support for ECC key pairs for a future version.

    Thanks,
    Arron

  10. Improve the number of characters in the user identification field

    I would appreciate if you could improve the amount of characters associated with the user identification. In South America, two names and two surnames are used and it is not enough to enter the complete identification of the user. I would greatly appreciate if you could eliminate this limitation.

    3 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your suggestion to increase the number of characters allowed in the mailbox field. This is on our list to consider for future versions.

    In the current version, you can work around this issue by using aliases. Simple create a unique mailbox name and then create an alias so that the user identification value want to use points to the mailbox just created.

    If you’d like further assistance setting this up, please contact our support team directly. All of our support options can be found at https://www.altn.com/support/.

    Thanks again,

    Arron

  11. Classify (incoming) mails to info@... by AI/ML, so they can be directly forwarded to the right person/team.

    Every company has a main emailaddress (often "info@companyname.com"). Every day hundreds of mails are flooding into that mailbox and somebody has to read and forward them.
    It would be great to have a learning system which can be trained to classify mails, e.g. "mail is meant for sales", "mail is meant for accounting", etc.

    That would save a lot of time!
    With AI/ML this might be easy to do these days.

    3 votes
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    Hello Klaus,

    Thank you for sharing your idea to implement automatic email routing based on the content of the message. You can likely achieve some of this already using the content filter or IMAP rules to look for specific content in the body or subject of messages and forward the message based on that content. Your idea to use AI to route the messages will be considered for future versions.

    Thanks,

    Arron

  12. Content filter that checks recipients address book

    Add a content filter setting that specifies that allows you to state that if sender is in the recipient's private address book, do xyz. Mdaemon's Spam filter seems to have a rule where spam rules are not processed if sender is in recipient's private address book.

    Could the same be done for content filter rules to ensure that content filtering marketing junk emails is not applied to senders in recipient's address book.

    1 vote
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  13. Mailing list with select multiple groups

    Would really like the ability to select a mailing list to only send to a set combined list of groups.

    Like:
    MailingList1: (this would reach All Sales & All Management both at a set location)
    GROUP:Sales & GROUP:Location
    GROUP:Managment & GROUP: Location

    MailingList2: (This would reach all Sales Management regardless of location.)
    GROUP:Sales & GROUP:Management

    Right now I have to make locational based position groups and the list is going to be really long and repetitive Sales X, Sales Y, Sales Z, Management Sales, Management X, Management Y, Management Z. I might be missing something that would allow me to…

    3 votes
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  14. Can you please provide a button to open the current log

    the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.

    i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.

    1 vote
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  15. Sync Email Categories

    I use Em client as my Email client on both my computer and laptop. I have asked Em Client about this and they say this is a server side issue. When I flag an email and categorise it, only the flag is synced. The category is not synced with the server. So I have to manually add the Category in Webmail or on the second machine running Em client.

    I am using Imap to send and receive emails. Could you make it possible for Mdaemon to support syncing categories via imap. Thank you.

    4 votes
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  16. A way to search inside Sender Blacklist In Security Menu -> Screening

    Add new "search" button in Security menu then Screening and Sender BlackLists
    it's not easy to find an address in the list when you want remove one item.

    3 votes
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  17. location screening smtp filter

    Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.

    However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we…

    1 vote
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  18. Location Screening applied per mailbox

    Location Screening is a fantastic tool, and I use it extensively. I have eighty mailbox users of which the majority never leaves the country, but I also have a handful of users who travel extensively around the world.
    The problem arises when I have to unblock a specific country for a particular user. Suddenly all the mailboxes on my server is open to brute force authentication attacks from that particular country.
    If I could apply Location Screening by means of a template, or security group, or even directly on a particular mailbox, it would mean that if I open a…

    12 votes
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    Hello Charl,

    Thank you for sharing your idea with us to implement per user location screening. There are some challenges to implementing this as it will require that we allow authentication to begin before a connection can be blocked by location screening. Some users will not like this, so we have to find a way to block connections as efficiently as possible.

    There are a couple of options available for by-passing location screening on a per user basis. You can enable options for ActiveSync so that known devices by-pass location screening checks. You can also have the IP address of knwon ActiveSync devices whitelisted, so if you have a laptop on the same wifi network that is not using ActiveSync it will be allowed to connect as well. If you are using Webmail, you can use Two Factor Authentication to bypass Location Screening.

    We will look into per user location…

  19. Location Screening authentication block list vs smtp block list

    Currently I use Location Screening to block a number of countries, which blocks both smtp connections and authentication connections.

    I would like the ability to block all countries outside our country for authentication connections whilst only blocking smtp connections for some countries. None of my clients travel, so blocking all countries (bar the one we live in) for authentication would really improve protection against foreign hackers attempting to compromise our email accounts.

    Would it be possible to have two location screening lists - one for authentication and one for smtp connections?

    1 vote
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  20. Decrypt pgp attachments

    When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.

    1 vote
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