Why isn't possible to buy multiple years support like in MDaemon Mail Server and its connected components?

Ability to move messages from admin quarantine to user quarantine.

Some messages that appear in admin quarantine don't always require admin action. But it is not always clear whether the user would wish to receive the message. Ideally have the ability for an admin to move a message to user quarantine - to allow the user to make the decision on whether to release / delete / whitelist etc.

Statistics Report shows an amount of Junk messages processed. For Security awareness it would be great to have an additional table/report which shows a summary of reasons (top 10?).
If a message is marked as Good, i presume the Result is Delivered and the Reason is Good.

In my case I have a lot of connection attempts in which the next reasons/results are the most common.
Incomplete - No Mail Sent
Rejected - Location Screening
Rejected - Dynamic Screening
Rejected - HELO Lookup
Rejected - Blacklisted
Released - Callback Verification
Rejected - DNSBL

A search option on the Domains list page, I have over 1300 domains and its not easy having to scroll through all the pages when trying to find a domain

when i go to whitelist / blacklist, there are entries with comment "Added from message log", it would be better if you add date when it was added so we would know if entry has been created recently or long time ago. I usually add date in comment so when someone asked me when it was blacklisted or whitelisted, i dont need to rely on my memory or email request when it was done.

maybe add "who" created it if entry is created for domain or global admin level.

Add a "$ACTIVEDIRECTORY$" macro in "User Verification Source" to authenticate using the name of the AD instead of the email address

The MDaemon mail server has three options for remote mail delivery.
But Security Gateway just have two options, they are:
Always send all outbound email directly to the recipient's mail server
and
Always send every outbound email to the server specified below

We need increase the option like Mdaemon mail server.

Thanks.

When you click on 'Domain and Users" the domain list shows total number of users for each domain. It would be helpful if it would separate that out to show the number of users that are enabled.

The current scheduler for Quarantine summaries is either Never, Every x hours, Daily or Weekly. The summaries are coming out just shortly after midnight and, since many people have e-mail on their cell phones, they are getting woken up and complaining. If we go into the settings and click on 'save' then the summaries can come out at a different time.

It would be nice to set an actual time or several like 8:00 AM and 6:00 PM

Either move the Release tab in Message Queue Quarantine (User_ and Quarantine (Admin) from beside the the Delete Tab or add a confirmation popup that states you are releasing selected emails for delivery.

Since the Release and Delete tabs are next to each other there have been several occasions that emails have been released for delivery instead of deleted.

A confirmation on the Release tab should be done regardless.

Make it possible to export filtered message logs to CSV for analysis

Need an Outlook Plug-in or some easy method for users to send spam that has reached their inbox to send messages to the provided SpamLearn@ address. Likewise there needs to be an easy method to use the NonSpamLearn@. As another user posted, there is no option to flag these on the quaratine views. What is particularly disturbing is that there is no documented procedure for users to flag delivered messages as spam that I can see.

Add support for clustering on SG, and also the ability to use SQL Server as a database. This will resolve the single-point-of-failure issue with the product, and hopefully help improve performance when dealing with a very large DB.

Security Gateway sends statistics reports and only mentions the server name. If you have one domain to monitor then this is no issue. Monitoring multiple domains as administrator it would be nice to see which domain the report is about.
In my case, I monitor multiple domains but only have one administrator selected so I get a per domain report.
In this case you can see which domain needs attention most.

The IP Blacklist and DNSBL actions should have the option to drop the SMTP connection immediately after learning that the source IP is black listed. The reason to drop the connection immediately is to reduce the additional processing that is essentially wasted if the policy is to reject the email.

The Blacklist IPs and DNSBL should be examined ASAP after connection to minimize the time to decide to drop a listed connection. Dropping the listed connection ASAP reduces the chance of an SPAM or SMTP attack from overloading the SG.

Sign email received by authenticated server: now DKIM only sign email from authenticated session but you can only defined authentication per user. For example I have Exchange behind SecurityGateway and if I configure authenticaed Send Connector i should also disable "Authentication credentials must match those of the email sender" on security gateway. Doing so if an hacker will stole a single password he will able to send email from any local users....