Welcome to MDaemon Technologies' Suggestion Box
Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!
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Automatic Whitelist in Backscatter with Domain Sharing
Hi,
I want to suggest if ever the domain sharing is active, the email from other mail server with the same domain should be treated as local email and automatically whitelisted or exempted from "Backscatter Protection Verification" since the IP Address was already added on domain sharing.
The problem arise when the mailing list email from the other server was rejected by the receiving server due to "550 5.1.1 Backscatter Protection detected an invalid or expired email address"
1 voteHello,
Thank you for sharing your idea with us to automatically exempt IPs from backscatter protection when they are set up for domain sharing. The best approach, in this case, is to add a notification address to the mailing list so that messages are not sent with a NULL Mail From. This can also improve the deliverability of messages on the internet and sets an address that can be notified when there are delivery issues.
With all that being said, we will look into your request for future versions.
Thanks,
Arron -
IP Abuse List .txt file via http
It would be very nice if MDaemon would add a IP Address to a IPFirewall.txt file that could be stored in a custom location for download via the http server.
The goal would be to allow a firewall to download a file containing the list of IP Addresses that are being logged via MDaemon security for either to many authentication attempts, etc.
This list would be very helpful with providing a means for Firewall Integration.
This technology already exists in firewalls, they just need IP Lists .txt so they can be used for filtering.
The end goal, to provide a…
3 votesHello,
Thanks for sharing your idea with us to store blocked IP addresses in a text file. While there is no feature in MDaemon to store blocked IP addresses in a text file, this is already being done. The files are probably not in the format that you’d need so you would have to write a script to gather the data and put it in the format you desire.
MDaemon stores the IP addresses configured in IP Screening in the MDaemon\app\IPScreen.dat file. MDaemon stores the Dynamic Screening Black list in the MDaemon\Data\DSBlackList.dat file. Both of these files are plain text files that can be opened with notepad.As for making the file available via HTTP, you can simply place the file in the MDaemon\WorldClient\HTML directory. Although, I do not recommend it as anybody can download the file.
Thanks,
Arron -
Classify (incoming) mails to info@... by AI/ML, so they can be directly forwarded to the right person/team.
Every company has a main emailaddress (often "info@companyname.com"). Every day hundreds of mails are flooding into that mailbox and somebody has to read and forward them.
It would be great to have a learning system which can be trained to classify mails, e.g. "mail is meant for sales", "mail is meant for accounting", etc.That would save a lot of time!
With AI/ML this might be easy to do these days.3 votesHello Klaus,
Thank you for sharing your idea to implement automatic email routing based on the content of the message. You can likely achieve some of this already using the content filter or IMAP rules to look for specific content in the body or subject of messages and forward the message based on that content. Your idea to use AI to route the messages will be considered for future versions.
Thanks,
Arron
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Content filter that checks recipients address book
Add a content filter setting that specifies that allows you to state that if sender is in the recipient's private address book, do xyz. Mdaemon's Spam filter seems to have a rule where spam rules are not processed if sender is in recipient's private address book.
Could the same be done for content filter rules to ensure that content filtering marketing junk emails is not applied to senders in recipient's address book.
1 voteHello Robert,
Thank you for sharing your idea to add the ability for the content filter to check the recipient’s address book. It will be considered for future versions.
Thanks,
Arron -
support ecc and ed cert
add PGP Elliptic Curve Cryptography (ECC) and ed cert.
2 votesHello,
MDaemon uses the Operating System to handle SSL and TLS functionality. As long as the operating system supports ECC certificates, MDaemon will use them.
For MD PGP, we are currently only able to generate key pairs using RSA, we will look into adding support for ECC key pairs for a future version.
Thanks,
Arron -
Mailing list with select multiple groups
Would really like the ability to select a mailing list to only send to a set combined list of groups.
Like:
MailingList1: (this would reach All Sales & All Management both at a set location)
GROUP:Sales & GROUP:Location
GROUP:Managment & GROUP: LocationMailingList2: (This would reach all Sales Management regardless of location.)
GROUP:Sales & GROUP:ManagementRight now I have to make locational based position groups and the list is going to be really long and repetitive Sales X, Sales Y, Sales Z, Management Sales, Management X, Management Y, Management Z. I might be missing something that would allow me to…
3 votesHello,
Thank you for sharing your idea to be able to join groups when adding them as members of a mailing list.
This will be considered for future versions.
Thanks again,
Arron
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Improve the number of characters in the user identification field
I would appreciate if you could improve the amount of characters associated with the user identification. In South America, two names and two surnames are used and it is not enough to enter the complete identification of the user. I would greatly appreciate if you could eliminate this limitation.
3 votesHello,
Thank you for your suggestion to increase the number of characters allowed in the mailbox field. This is on our list to consider for future versions.
In the current version, you can work around this issue by using aliases. Simple create a unique mailbox name and then create an alias so that the user identification value want to use points to the mailbox just created.
If you’d like further assistance setting this up, please contact our support team directly. All of our support options can be found at https://www.altn.com/support/.
Thanks again,
Arron
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Can you please provide a button to open the current log
the Logs in the mdaemon window only hold the last couple of lines of activity. older activity is written to logs.
i do have to look something up that happened just a bit before. the log-dir, howerver, has a lot of files. it would be very nice to be able to e.g. right-click a logs tab and find a command that would open the current file for this log in e.g. notpad.
1 voteHello Thomas,
Thank you for sharing your idea to add an option to open the current log file from the MDaemon user interface. It will be considered for future versions.
Thanks again,
Arron -
A way to search inside Sender Blacklist In Security Menu -> Screening
Add new "search" button in Security menu then Screening and Sender BlackLists
it's not easy to find an address in the list when you want remove one item.3 votesHello,
Thank you for sharing your idea to add search options for the Screening Blacklists. It will be considered for future versions.
Thanks again,
Arron
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location screening smtp filter
Currently with location screening, any countries in the blacklist, the emails are simply dropped. In the main this has worked well with blocking 90% of the countries that we never expect to receive emails from and I think has really helped with malware.
However, once every few months, we miss an email that is sent by a helpdesk system or CRM system which for some reason is located in a country in the blacklist even though the supplier we are dealing with is not located in that country and their usual emails come through another system. I suspect that we…
1 voteHello,
Thank you for sharing your idea with us to include an option to add to the spam score. It will be considered for future versions.
Thank you again,
Arron -
Sync Email Categories
I use Em client as my Email client on both my computer and laptop. I have asked Em Client about this and they say this is a server side issue. When I flag an email and categorise it, only the flag is synced. The category is not synced with the server. So I have to manually add the Category in Webmail or on the second machine running Em client.
I am using Imap to send and receive emails. Could you make it possible for Mdaemon to support syncing categories via imap. Thank you.
4 votesHello Robert,
Thank you for the suggestion to add support for synchronizing categories in the IMAP server. It will be considered for future versions.
Thanks again,
Arron -
Location Screening authentication block list vs smtp block list
Currently I use Location Screening to block a number of countries, which blocks both smtp connections and authentication connections.
I would like the ability to block all countries outside our country for authentication connections whilst only blocking smtp connections for some countries. None of my clients travel, so blocking all countries (bar the one we live in) for authentication would really improve protection against foreign hackers attempting to compromise our email accounts.
Would it be possible to have two location screening lists - one for authentication and one for smtp connections?
1 voteHello Robert,
Thank you for sharing your idea with us to allow location screening to be configured with a block connection list and a block AUTH list. It will be considered for future versions.
Thanks again,
Arron -
Decrypt pgp attachments
When I receive a PGP email from an external user, would be very helpfull decrypt automatically the attachments, so I can open it from worldclient.
1 voteHello,
Thank you for sharing your idea to automatically decrypt PGP attachments. It will be considered for future versions.
Thanks,
Arron -
Outbreak Protection Options
Currently there are three options:
Viruses, Spam and IWF Content which can either be blocked in real time or accepted for filtering.
I would like to make this four options and have a separate option for bulk spam so I can set this for filtering whilst all the others are blocked in real time. The reason being is that I have not had a single legitimate email being dropped under spam, IWF or Viruses but I have had quite a few legitimate emails being dropped under bulk spam. Thank you.
1 voteHello,
Thank you for the suggestion to add the ability to control the fate of messages flagged as bulk spam by outbreak protection independently of messages flagged as spam. It will be considered for future versions.
Thanks again,
Arron -
Add option to 'soft fail' on Reverse Lookup (PTR) failure
At present the options for action on PTR lookup failure are to close the connection - a hard fail.
As others have observed this causes a lot of unhappy customers because emails from legitimate senders fail to be received, yet it also stops a lot of spam emails so it is a desirable test to have turned on (in my opinion).Please consider the option for a soft fail on PTR lookup failure.
For example I would prefer the option to increment the spam score against emails that fail rather than closing the connection outright.1 voteHello,
Thank you for sharing your idea with us to add a soft failure option for PTR lookups. It will be considered for future versions.
Thanks again,
Arron -
Determining the effectiveness of applying a security setting
The following security settings would be a good example here.
Close connection if no PTR exists
Close connection if no PTR Match
Outbreak Protection
Spambot DetectionI used to have Spambot Detection enabled but I disabled it a few months back because it appeared to me that the only emails being affected by this were legitimate senders.
I currently have both PTR checks above enabled. We have had a few legitimate senders affected by this.
I also have Outbreak Protection enabled
However there is no easy way for me to list all senders (domains) that were affected by security setting…
1 voteHello,
Thank you for sharing your idea to collect statistics on the effectiveness of security settings. It will be considered for future versions.
If you’d like to implement something right now, you can probably accomplish this using a powershell script.
Thanks,
Arron -
Location Screening applied per mailbox
Location Screening is a fantastic tool, and I use it extensively. I have eighty mailbox users of which the majority never leaves the country, but I also have a handful of users who travel extensively around the world.
The problem arises when I have to unblock a specific country for a particular user. Suddenly all the mailboxes on my server is open to brute force authentication attacks from that particular country.
If I could apply Location Screening by means of a template, or security group, or even directly on a particular mailbox, it would mean that if I open a…12 votesHello Charl,
Thank you for sharing your idea with us to implement per user location screening. There are some challenges to implementing this as it will require that we allow authentication to begin before a connection can be blocked by location screening. Some users will not like this, so we have to find a way to block connections as efficiently as possible.
There are a couple of options available for by-passing location screening on a per user basis. You can enable options for ActiveSync so that known devices by-pass location screening checks. You can also have the IP address of knwon ActiveSync devices whitelisted, so if you have a laptop on the same wifi network that is not using ActiveSync it will be allowed to connect as well. If you are using Webmail, you can use Two Factor Authentication to bypass Location Screening.
We will look into per user location…
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Set all unread folder as the default folder
Can we tell Mdaemon to set the all unread search folder as the default folder to go to when logging into Mdaemon Webmail. At the moment, it always go to the inbox folder by default.
Thank you.
0 votesHello,
Thank you for sharing your idea to set a shared folder as the default view. It will be considered for future versions of MDaemon.
Thanks again,
Arron -
Auto Cancel Saved Searches
When implementing this new feature, one still has to either tick auto-cancel saved search or put a setting in the domains.ini file to enable this. I would recommend a future update always enabling auto-cancel saved search if using all unread and all flagged search folders as otherwise this will cause a lot of problems for new users who don't realise that they have to tick this setting.
0 votesHello,
Thank you for sharing your idea with us to enable the option to auto cancel saved searched by default. It will be considered for future versions.
Thanks again,
Arron -
Saved Search Show unread count
Show a message count for how many unread or flagged emails are in each Saved Search Folder. All other folders show a message count of unread emails so would be consistent and many people like seeing a number. As these two folders will be used the most it makes sense to have a message count.
1 voteHello,
Thank you for sharing your idea with us to show unread counts for saved searches. It will be considered for future versions.
Thanks,
Arron
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