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Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. IPs and Hostnames exemption list for SPF and Rate Control processing

    Hello Support,

    I would like to make a request for an exceptions list of IPs and Hostnames for SPF processing.


    Here is the problem. We, and many of our clients (we are an IT company), come from a background of Barracuda anti-spam units.

    On a Barracuda you can specify some hosts or IPs that you want excluded from the Barracuda's equivalent of Security Gateway's SPF processing. Typically one uses that list specifically and only for the hosts addresses of one's Backup MX queues.

    On Security Gateway, you cannot, with the following results :

    a) Internet line goes down, so emails…

    3 votes
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    2 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Michel,

    Per feature whitelists will be considered for future versions. In the meantime there is a potential work around which I believe has already been shared with you, but I’ll share it for the benefit of everyone.

    As a short term work around, you can use a custom SIEVE script for the SPF test. You will need to disable the built-in test, and replace it with something like.

    require [“securitygateway”,“reject”,“fileinto”,“envelope”];

    if not ip :is [“80.168.44.51”, “195.8.69.18”, “213.253.3.180”]
    {
    // cut paste text of system generated sieve script here
    if allof(not whitelisted,not auth “succeeded”,not ip “des”) {
    if lookup “spf” “fail” {
    fileinto “spam”;
    }
    if lookup “spf” “softfail” {
    spamscore “2.0”;
    }
    }

    }

    Thanks,

    Arron

  2. Allow More Search Rows and Boolean Searches in Message Log

    It would be nice to be able to add further rows to the message log searches and do Boolean searches. For example, it would be handy to be able to search for messages where Result is not delivered and Reason is not IP Lookup and Not Outbreak protection and not Mail lookup for example. Currently this is not possible.

    2 votes
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Option to HOLD email sent with "Delivery Failure" result

    Currently the SG does not retain email that it fails to deliver. I propose that there be an option to retain undeliverable email pending review and dispostion by an administrator.
    This would be most valuable for initial configurations where the person setting up the system is trying to develop the best setup between the SG and inside email server(s). The Default for this option can be the current behavior to simply clear messages with permanent delivery failure.

    2 votes
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Arnold,

    Thank you for submitting your idea to add an option to hold inbound email that cannot be delivered to the domain mail server. Enabling the option to not delete message content after a permanent delivery failure should work for you. We will consider adding additional options for the handling of inbound email for future versions of SecurityGateway.

    Thanks,
    Arron

  4. Add Up/Down buttons or priority setting for DNSBL services

    When using more than 1 DNSBL service and planning to stop DNSBL lookups after the first found listing, it is important to be able to set the sequence in which the DNSBLs are searched. Right now, the only way to change the sequence is to erase the DNSBL services entries and re-enter them in the desired sequence.
    For example:

    MyPrivateDNSBL.net
    bl.spamcop.com
    zen.spamhaus.org

    It's not a high priority idea. Just a user friendly touch.

    2 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Security Gateway - sending statistics report with domain name included

    Security Gateway sends statistics reports and only mentions the server name. If you have one domain to monitor then this is no issue. Monitoring multiple domains as administrator it would be nice to see which domain the report is about.
    In my case, I monitor multiple domains but only have one administrator selected so I get a per domain report.
    In this case you can see which domain needs attention most.

    2 votes
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  6. more details about whitelist / blacklist entry

    when i go to whitelist / blacklist, there are entries with comment "Added from message log", it would be better if you add date when it was added so we would know if entry has been created recently or long time ago. I usually add date in comment so when someone asked me when it was blacklisted or whitelisted, i dont need to rely on my memory or email request when it was done.

    maybe add "who" created it if entry is created for domain or global admin level.

    2 votes
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  7. Export Reports

    It would be nice to be able to customize and export reports. I have users that could benefit from seeing an individual report. Currently I have to screen shot them since there is no export.

    2 votes
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  8. Differentiate between Enabled and Disabled Users

    When you click on 'Domain and Users" the domain list shows total number of users for each domain. It would be helpful if it would separate that out to show the number of users that are enabled.

    1 vote
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  9. Quarantine Scheduling

    The current scheduler for Quarantine summaries is either Never, Every x hours, Daily or Weekly. The summaries are coming out just shortly after midnight and, since many people have e-mail on their cell phones, they are getting woken up and complaining. If we go into the settings and click on 'save' then the summaries can come out at a different time.

    It would be nice to set an actual time or several like 8:00 AM and 6:00 PM

    1 vote
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Release Tab and Delete Tab Locations

    Either move the Release tab in Message Queue Quarantine (User_ and Quarantine (Admin) from beside the the Delete Tab or add a confirmation popup that states you are releasing selected emails for delivery.

    Since the Release and Delete tabs are next to each other there have been several occasions that emails have been released for delivery instead of deleted.

    A confirmation on the Release tab should be done regardless.

    1 vote
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  11. Per domain Authentication

    Sign email received by authenticated server: now DKIM only sign email from authenticated session but you can only defined authentication per user. For example I have Exchange behind SecurityGateway and if I configure authenticaed Send Connector i should also disable "Authentication credentials must match those of the email sender" on security gateway. Doing so if an hacker will stole a single password he will able to send email from any local users....

    1 vote
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for sharing your ideas with us. I have split your ideas into multiple items.

    If I’m understanding correctly, you would like an option to exclude domain mail server from the requirement for authentication credentials must match those of the email sender. Is that correct?

    I also wanted to mention that Location Screening may help you to secure your server. It allows you to only allow authentication from specific areas of the world. So for example, if all of your users were in Italy, you could restrict SG to only allow SG from within Italy.

    Thanks,
    Arron

  12. Disclaimer directly beneath current reply

    It would be nice to have an option to add a disclaimer only to the current reply part of an email, so that it is always directly beneath the current reply, instead of being added to the far end of the mail body.

    1 vote
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  13. Same "subject" in too many recepient

    When i see the same subject in 10 o 20 messages from outside world to inside domain with different address (eg: a@one.it, b@two.com, c@three.net) theese messages are sure fake mail. I would like to add XX point to hash subject each day

    1 vote
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  14. Security Gateway license purchase

    Why isn't possible to buy multiple years support like in MDaemon Mail Server and its connected components?

    1 vote
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  15. o365 Verify Users Guide is completely wrong(real guide below)

    1. Open PowerShell
    2. Use one of the following commands to connect to the AD Azure tenant. a. Office 365 Worldwide (+GCC) • Connect-MsolService -AzureEnvironment AzureCloud b. Office 365 Germany • Connect-MsolService -AzureEnvironment AzureGermanyCloud c. Azure China Cloud • Connect-MsolService -AzureEnvironment AzureChinaCloud
    3. Enter the Office 365 administrator credentials when prompted.
    4. (Optional) Enter the following command to review a list of existing service principals. • Get-MsolServicePrincipal
    5. Enter the following to create a new service principal. • $principal = New-MsolServicePrincipal -DisplayName 'SecurityGatewaySP' -ServicePrincipalNames @("SecurityGatewaySP") -Type Password -Value 'useapasswordofyourchoicehere' -StartDate (Get-Date) -EndDate (Get-Date).AddYears(1) o The service principal object will…
    1 vote
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  16. Examine Messages in Administrative Quarantine

    Copy a message in Administrative Quarantine with a suspected virus to the administrator's mailbox so they can run various AV tools on it to make sure the message is safe to release to the end user.

    1 vote
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Shane,

    Thanks again for sharing your idea with us to allow potentially infected emails to be delivered to the administrator. While there are still concerns about releasing a potentially dangerous email to anyone, this is no more dangerous than the ability to release the message to the intended recipient. It will be considered for future versions.

    Thanks,

    Arron

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