Welcome to MDaemon Technologies' Suggestion Box

Listening to our customers is more than part of our mission statement, it is part of our culture. Do you have an idea that can improve our products or process? Please share it with us!

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  1. Enhance quarantine portal

    Currently the quarantine portal displays the "friendly name", and if you choose to whitelist or blacklist it is the friendly name that is used. Sometimes with malicious or spam e-mails; it is the from that needs to be blacklisted (or possibly the sending IP address). But there is currently no easy way to blacklist (or whitelist) either of these two fields from the portal. You need to goto the transcript copy the relevant values and then goto the security tab of the portal to blacklist the relevant value.

    Ideally if this could be done from the quarantine section directly (or…

    3 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Move messages from admin quarantine to user quarantine

    Ability to move messages from admin quarantine to user quarantine.

    Some messages that appear in admin quarantine don't always require admin action. But it is not always clear whether the user would wish to receive the message. Ideally have the ability for an admin to move a message to user quarantine - to allow the user to make the decision on whether to release / delete / whitelist etc.

    3 votes
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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  3. search

    A search option on the Domains list page, I have over 1300 domains and its not easy having to scroll through all the pages when trying to find a domain

    3 votes
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  4. Show summary reason of Junk in Statistics Report

    Statistics Report shows an amount of Junk messages processed. For Security awareness it would be great to have an additional table/report which shows a summary of reasons (top 10?).
    If a message is marked as Good, i presume the Result is Delivered and the Reason is Good.

    In my case I have a lot of connection attempts in which the next reasons/results are the most common.
    Incomplete - No Mail Sent
    Rejected - Location Screening
    Rejected - Dynamic Screening
    Rejected - HELO Lookup
    Rejected - Blacklisted
    Released - Callback Verification
    Rejected - DNSBL

    3 votes
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    0 comments  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for sharing your idea with us, to have a breakdown of the Junk email report. Is the Junk breakdown report what you are looking for?

    Junk Email Breakdown—This report displays the total of all junk email, categorized by type, for the selected Domain during the Date Range specified in the report. Junk email is categorized into six types: Spam, Virus, Spoofing, Abuse, Incomplete, and User. The Incomplete category is for all sessions where a timeout occurs or the client closes the socket or issues a quit command before sending the data. SMTP probes fall under this category. The User category is for Blacklists, Content Filter Rules, Attachment Filtering, and custom Sieve Scripts. The remaining categories refer to their corresponding Security sections. The table below the graph contains columns for each type, and each row corresponds to the Summary time period by which the report is delineated (hours,…

  5. IP Abuse List .txt file via http

    It would be very nice if MDaemon would add a IP Address to a IPFirewall.txt file that could be stored in a custom location for download via the http server.

    The goal would be to allow a firewall to download a file containing the list of IP Addresses that are being logged via MDaemon security for either to many authentication attempts, etc.

    This list would be very helpful with providing a means for Firewall Integration.

    This technology already exists in firewalls, they just need IP Lists .txt so they can be used for filtering.

    The end goal, to provide a…

    3 votes
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    0 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thanks for sharing your idea with us to store blocked IP addresses in a text file. While there is no feature in MDaemon to store blocked IP addresses in a text file, this is already being done. The files are probably not in the format that you’d need so you would have to write a script to gather the data and put it in the format you desire.
    MDaemon stores the IP addresses configured in IP Screening in the MDaemon\app\IPScreen.dat file. MDaemon stores the Dynamic Screening Black list in the MDaemon\Data\DSBlackList.dat file. Both of these files are plain text files that can be opened with notepad.

    As for making the file available via HTTP, you can simply place the file in the MDaemon\WorldClient\HTML directory. Although, I do not recommend it as anybody can download the file.

    Thanks,
    Arron

  6. Optimize space between columns in message list view - remove blank space

    In WorldClient (WC theme) the adaptation of columns width when you reduce the messagge list pane and enlarge the preview pane has a lot of wasting blank space.
    This blank space should be removed and optimized

    3 votes
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    0 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,


    Thank you for sharing your idea with us to make better use of the white space in the webmail themes.  In the Pro theme of MDaemon 22.0.0, which should be going to beta soon, we have implemented some changes to make better use of the white space.  


    Thank you for your feedback,

    Arron

  7. OAuth 2 support for Gmail

    Since starting at the end of May Gmail will no longer be accessible via standard POP3 it would be nice to have the option to have MDaemon check the account using Oauth 2.0 since MultiPOP will no longer work with Gmail accounts.

    3 votes
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  8. all setups of oc and comagent clients should be possible in wcpro

    wcpro should offer not only an exe download for oc and comagent but also the msi file.
    in the standard mdaemon manager there is no downloadlink for that files anymore and files.altn.com is not really up2date...
    or an alternative would be a download link in the mdaemon manager directly in the setup windows of that services or maybe help menue...

    2 votes
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    2 comments  ·  MDaemon Webmail  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Allow changes to the default Documents directory

    In MDaemon 13, allow configuration of the "Documents" directory location and do not require directory names to end in .IMAP. Allow folders to be created and then under that folder a "Documents" and "EMail" folder. It would also be nice to integrate "Documents" into ActiveSync and/or Outlook Connector.

    2 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Outlook connector Is it possible to sync all folders but not checking each

    Hello

    In Outlook connector we sync only mailbox, sent items and deleted items, to reduce the numbers of hits to the server..

    We'd like to push public folders to the client side, but not to select client side for each.

    Regards

    2 votes
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    0 comments  ·  MDaemon Connector  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Hijack detection operating for individual domains instead of server level

    The detection of the hijack accounts is a very useful feature. It would be more useful to run at the domain level rather than at the server level because different domains may have different SMTP settings

    2 votes
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  12. Option to HOLD email sent with "Delivery Failure" result

    Currently the SG does not retain email that it fails to deliver. I propose that there be an option to retain undeliverable email pending review and dispostion by an administrator.
    This would be most valuable for initial configurations where the person setting up the system is trying to develop the best setup between the SG and inside email server(s). The Default for this option can be the current behavior to simply clear messages with permanent delivery failure.

    2 votes
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    1 comment  ·  SecurityGateway  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Arnold,

    Thank you for submitting your idea to add an option to hold inbound email that cannot be delivered to the domain mail server. Enabling the option to not delete message content after a permanent delivery failure should work for you. We will consider adding additional options for the handling of inbound email for future versions of SecurityGateway.

    Thanks,
    Arron

  13. Add Up/Down buttons or priority setting for DNSBL services

    When using more than 1 DNSBL service and planning to stop DNSBL lookups after the first found listing, it is important to be able to set the sequence in which the DNSBLs are searched. Right now, the only way to change the sequence is to erase the DNSBL services entries and re-enter them in the desired sequence.
    For example:

    MyPrivateDNSBL.net
    bl.spamcop.com
    zen.spamhaus.org

    It's not a high priority idea. Just a user friendly touch.

    2 votes
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  14. Improve Dynamic Screening

    It would be great if we could block ips which are sending to unknown recipients or sending confirmed spam into a specified period of time.

    i.e. if one IP sends more than "X" confirmed spam mails in less than "Y" minutes, then block that IP for "Z" minutes.
    If one IP is proving email addresses, and causes "X" recipient unknown responses in less than "Y" minutes, then block that IP for "Z" minutes.

    2 votes
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    4 comments  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for sharing your idea with us.

    MDaemon is capable of blocking IPs that cause X recipient unknown responses. To configure this open MDaemon and go to Setup / Security / Dynamic Screening. Enter a value in the “Block IPs that cause this many failed RCPTs”

    MDaemon is not currently capable of blocking IPs that attempt to send more than X confirmed spam messages. This could be a dangerous feature if your spam filter were mis-configured but we will look into it further.

    Thanks,
    Arron

  15. rule on log-in user in worldclient

    I need that I receive email when an user log-in in WorldClient. I could do parse of log but if it was a possible integrated where rules can be apply also log worldclient.

    2 votes
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    1 comment  ·  MDaemon  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Security Gateway - sending statistics report with domain name included

    Security Gateway sends statistics reports and only mentions the server name. If you have one domain to monitor then this is no issue. Monitoring multiple domains as administrator it would be nice to see which domain the report is about.
    In my case, I monitor multiple domains but only have one administrator selected so I get a per domain report.
    In this case you can see which domain needs attention most.

    2 votes
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  17. Failed MultiPOP session problem notification to enduser.

    Include a notification function to end-user when a MultiPOP
    account starts failing connections (for any reason like password
    expired or server down either permanently or temporary).
    This to ensure that problems with MultiPOP retreival doesn't go
    unnoticed by the end-user.

    We have seen MultiPOP account with limited mails coming
    through that was failing authentication due to forced password
    change but it took weeks until the user realized that something
    was wrong. If a notification mail had been sent to user directly an
    investigation could have started right away instead of days or
    even weeks later.

    Possible include some sysadmin settings…

    2 votes
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  18. Webadmin: Add multi account in Public Folder -> Edit Access Control

    Normally, when you add permission to account, you can only add one by one. I want to webadmin support add multi email address with the same permission to access control window.

    2 votes
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  19. Rename attachments.zip

    When downloading ZIP of the message, the defaul name for the file shouldn't be attachments.zip, but the name of the file shoud be the subject of then message (or at least a part of it). Users have often to save messages in shared folders and they must all the times change the name of the file, which is boring....

    2 votes
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  20. Automatically disable/freeze/delete accounts on being inactive for a specific period

    I would like to have an option in MDaemon which will automatically disable/freeze/delete Email accounts which are inactive for a specific period. An option to set Max inactive days with Action (disable/freeze/delete) can be made available in web admin.

    2 votes
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